Mission Critical Project Manager

Jobtailor; Mississippi; On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor is seeking an experienced Project Manager to lead service and construction projects in data center environments. You will plan, schedule, and manage efforts from kickoff to closeout, coordinating with customers, technicians, and vendors.

The role emphasizes budgeting, risk management, and strong communication to ensure operational excellence and customer satisfaction. Travel may be required to support projects.

Qualifications

• Minimum 5 years of project management experience supporting service operations, mechanical construction, HVAC, or data centers.
• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Strong budgeting, forecasting, procurement, scheduling, and risk management skills.
• Excellent customer relationship management and communication abilities.
• Willingness to travel to support customer projects as needed.
• Experience in mission-critical environments is preferred.

Responsibilities

• Plan, initiate, and manage service projects from kickoff through closeout.
• Define scope, objectives, milestones, deliverables, and resources.
• Develop and maintain schedules aligned with requirements and constraints.
• Lead project execution within approved budgets and quality expectations.
• Identify risks and implement corrective actions to stay on track.
• Coordinate startup meetings, planning sessions, and progress reviews.
• Coordinate service and construction projects in live or under-construction data centers.
• Support change-management activities, maintenance, upgrades, retrofits, and commissioning.

Skills

Project Planning

Risk Management

Budget Management

Change Management

Procurement

Scheduling

Cross-functional Leadership

Communication Skills

Education

Bachelor's degree in construction management, Engineering, Business Administration, Project Management, or related field

PMP certification or equivalent project management training

Tools

Microsoft Office Suite

ERP Systems

Project Management Software

Scheduling Tools

Job description

• Plan, initiate, and manage service projects from kickoff through final closeout
• Define project scope, objectives, milestones, deliverables, resource requirements, and execution strategies
• Develop and maintain project schedules aligned with customer requirements, maintenance windows, and operational constraints
• Lead project execution within approved schedules, budgets, and quality expectations
• Identify project risks, obstacles, and resource constraints and implement corrective actions
• Coordinate startup meetings, internal planning sessions, and customer progress reviews
• Coordinate service and construction projects in live operational or under-construction data center environments
• Support change-management processes, maintenance activities, equipment upgrades, retrofits, corrective maintenance, commissioning, and emergency service projects
• Ensure work follows approved MOPs, SOPs, commissioning scripts, permits, customer requirements, and site-specific procedures
• Facilitate outage planning and coordination with customers, service managers, technicians, and operational stakeholders
• Serve as the primary customer-facing representative for assigned projects
• Lead customer progress meetings, project reviews, outage planning discussions, and execution updates
• Manage project budgets, forecasts, cost-to-complete projections, profitability analyses, cash flow, invoicing, and collections support
• Identify, price, track, and negotiate change orders and manage scope changes
• Coordinate procurement, material purchasing, lead-time tracking, vendor communication, and delivery schedules
• Coordinate internal resources, service technicians, field leadership, subcontractors, vendors, and support personnel
• Promote safety, quality, risk mitigation, OSHA compliance, and operational excellence
• Prepare status reports, executive summaries, customer updates, financial reports, procurement logs, and closeout documentation
• Coordinate turnover, final customer acceptance, warranty requirements, lessons learned, and project closeout
• Support standardization and continuous improvement across the Critical Environments organization

Requirements

• Minimum 5 years of project management experience supporting service operations, mechanical construction, HVAC, electrical systems, industrial facilities, mission-critical environments, or related technical industries
• Proven experience managing multiple projects simultaneously
• Demonstrated understanding of project planning, budget management, forecasting, procurement, scheduling, and risk management
• Strong customer relationship management and communication skills
• Ability to operate effectively in fast-paced environments with competing priorities
• Proficiency with Microsoft Office Suite, ERP systems, project management software, and scheduling tools
• Ability to travel as required to support customer projects and business needs
• Must be capable of participating in field observations, customer meetings, project walks, and operational reviews
• Bachelor's degree in construction management, Engineering, Business Administration, Project Management, or related field preferred
• PMP certification or equivalent project management training preferred
• Experience supporting data center operations, mission-critical facilities, commissioning projects, maintenance programs, or high-availability environments preferred
• Experience managing outage planning, maintenance windows, change-management activities, or mission-critical service projects preferred
• Familiarity with MOPs, SOPs, LOTO procedures, OSHA requirements, and mission-critical operational practices preferred
• Understanding of data center mechanical and electrical infrastructure including cooling systems, power distribution systems, controls systems, and related support equipment preferred
• Experience supporting data center service operations, upgrades, retrofits, commissioning activities, reliability initiatives, corrective maintenance projects, and customer-driven capital improvements
• Strong understanding of customer service delivery and service organization processes
• Ability to translate project requirements into actionable schedules, resource plans, procurement activities, and execution strategies
• Strong analytical and financial management capabilities
• Comfortable interacting with executive leadership, customers, technicians, subcontractors, and vendors
• High attention to detail with exceptional organizational skills and follow-through
• Customer-focused mindset emphasizing responsiveness, accountability, and operational excellence
• Legally authorized to work in the U.S.

Core Competencies

Demonstrates expertise in project management within service operations, particularly in data center environments, with a strong focus on budget management, risk mitigation, and customer relationship management. Proficient in coordinating complex projects, ensuring compliance with operational standards, and driving continuous improvement initiatives.

Highest-signal resume keywords

• Project Management Experience
• Budget Management
• Customer Relationship Management
• PMP Certification
• Data Center Operations

Hard Skills

• Project Planning
• Risk Management
• Procurement
• Scheduling
• Change Management
• HVAC Systems
• Electrical Systems
• Mechanical Construction
• Commissioning
• Operational Excellence

Soft Skills

• Communication Skills
• Organizational Skills
• Customer-Focused Mindset
• Analytical Skills
• Attention to Detail

Certifications & Qualifications

• PMP Certification

Industry Keywords

• Data Center Operations
• Mission-Critical Environments
• OSHA Compliance
• MOPs
• SOPs
• LOTO Procedures
• High-Availability Environments
• Service Operations
• Construction Management
• Industrial Facilities

Tools & Technologies

• Microsoft Office Suite
• ERP Systems
• Project Management Software
• Scheduling Tools