Mission-Critical Ops Manager: SOF Staffing & Programs

General Dynamics Information Technology; San Antonio (TX); On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology

Paid vacation and holidays

Job summary

General Dynamics Information Technology is seeking an Operations Manager to oversee day-to-day contractor coordination at POTFF sites in support of USSOCOM. The role focuses on staffing continuity and data visibility across multiple commands, ensuring compliance with the contract's requirements.

The position requires a SECRET/TOP-SECRET eligible clearance, strong staffing and credentialing capabilities, and the ability to operate effectively across multi-site environments with strict timelines.

Qualifications

• 7+ years of related experience in operations, program management, or military support roles.
• Prior experience supporting large-scale DoD/USSOCOM or similar human performance contracts preferred.
• Demonstrated ability to manage rosters, track personnel status, and maintain data systems under tight timelines.
• Familiarity with credentialing, security clearance processes, and labor-hour tracking.

Responsibilities

• Provide day-to-day contractor coordination at assigned sites; track roster status, absences, and workload handoffs against continuity standards.
• Support the PMO to manage the cost, schedule, and performance of the contract.
• Lead teams to define program’s staffing plans and executes all resource management requirements.
• Manage initial screening/evaluation of candidates’ experience, education, and applicable certifications to ensure compliance with labor category requirements.
• Coordinate interviews of candidate personnel with hiring managers.
• Plan, analyze, and determine hiring needs based on attrition, surge, and emerging customer requirements.
• Serve as first-line monitor for vacancies and absences exceeding 15 consecutive workdays and escalate within 24 hours.
• Feed staffing, credentialing, and vacancy data into the PMT for near-real-time Government visibility.
• Support the interview process for their respective components.
• Maintain accurate PMT/roster entries for credentialing status, clearances, and labor hours.

Job description

General Dynamics Information Technology is seeking an Operations Manager to oversee day-to-day contractor coordination at POTFF sites in support of USSOCOM. The role focuses on staffing continuity and data visibility across multiple commands, ensuring compliance with the contract's requirements.

The position requires a SECRET/TOP-SECRET eligible clearance, strong staffing and credentialing capabilities, and the ability to operate effectively across multi-site environments with strict timelines.