Mission Control Operator — Fleet Dispatch & Safety

HireArt, Inc.; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible Spending Account

Disability & Life Insurance

401k

Job summary

HireArt is recruiting for a Mission Control Associate to support the autonomous ride-hailing fleet from the service operations command center in Las Vegas, NV. You will ensure readiness, coordinate cross-functional activities, and handle basic vehicle troubleshooting to maintain safe and efficient operations.

The role emphasizes proactive problem solving, strong communication, and comfort with computer-based systems in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Proactive mindset and strong resourcefulness.
• Strong computer literacy and comfort with computer-based systems.
• Ability to comply with the Substance Abuse Policy.

Responsibilities

• Support commercial service operations from the service operations command center.
• Ensure operational teams are ready for service by completing pre-mission startup checklists.
• Work cross-functionally to help ensure operations within your assigned market run smoothly.
• Serve as the first point of contact for basic vehicle troubleshooting.
• Create and escalate service disruption events through an internal ticketing system.
• Dispatch Fleet Response crews when vehicle recovery is required and coordinate with cross-functional teams on status updates.
• Manage market configurations, including restricted areas and hours of operation, to respond to civic events, traffic incidents, emergency scenes, and other operational conditions.
• Assist with operational documentation and process improvements.

Skills

Communication skills

Proactive mindset

Computer literacy

Substance abuse policy compliance

Job description

HireArt is recruiting for a Mission Control Associate to support the autonomous ride-hailing fleet from the service operations command center in Las Vegas, NV. You will ensure readiness, coordinate cross-functional activities, and handle basic vehicle troubleshooting to maintain safe and efficient operations.

The role emphasizes proactive problem solving, strong communication, and comfort with computer-based systems in a fast-paced environment.