$25/hr - Autonomous Vehicle Operations Support Specialist

Ami Arroyo, Inc.; Las Vegas (NV); On-site; USD 52,000 - 78,000; Full time

Job summary

Ami Arroyo, Inc. is hiring an Operations Specialist to support autonomous vehicle operations in Las Vegas. You will monitor a live fleet, respond to complex scenarios, and provide remote guidance to ensure safe, consistent vehicle operations.

This hands-on role suits someone calm under pressure, technically confident, and able to make quick decisions. You will work with software, QA, and UX teams to improve tools and workflows, document observations, support data collection, and share

Qualifications

• Minimum 2–3 years in operations or fast-paced environments.
• Experience working in cross-functional teams.
• Strong problem-solving and computer skills.
• Excellent written and verbal communication.
• Positive attitude and growth mindset.
• Clean driving history and eligibility to work in the U.S.
• Willingness to work flexible shift hours.

Responsibilities

• Monitor autonomous vehicle operations in real time.
• Provide remote guidance to support fleet operations in complex situations.
• Take control actions following safety protocols and regulatory guidelines.
• Respond to critical mission needs during live operations.
• Support testing and data collection tied to performance.
• Gather observations and contribute to performance reporting and metrics.
• Collaborate with software, QA, and UX teams to improve interfaces and operator experience.
• Follow company protocols to maintain consistent operational standards.
• Contribute feedback on tool usability and system functionality.
• Work flexible shifts based on business needs.

Skills

Situational Awareness

Calm Under Pressure

Technical Agility

Operational Discipline

Collaborative Communication

Problem Solving

Growth Mindset

Education

Bachelor’s degree in STEM or related field

Tools

Windows 10

Windows

Linux

QA testing

Job description

About The Role

We’re hiring an Operations Specialist to support our client’s autonomous vehicle operations in Las Vegas. In this role, you’ll help monitor a live fleet, respond to complex operating scenarios, and provide remote guidance when needed to support safe, consistent vehicle operations. This is a hands‑on operations role for someone who is calm under pressure, technically confident, and able to make sound decisions in real time.

You’ll work in a fast‑paced, cross‑functional environment alongside software, QA, and UX partners while helping improve the tools and workflows used. This role also supports a direct feedback loop by documenting observations, supporting data collection, and sharing operational input that helps improve system usability and performance over time.

Core Attributes

• Situational Awareness: You can quickly assess changing conditions and make thoughtful decisions in live operational scenarios.
• Calm Under Pressure: You stay composed and focused when responding to urgent or high‑stakes events.
• Technical Agility: You are comfortable learning and working across multiple systems, interfaces, and operating environments.
• Operational Discipline: You follow established protocols, safety requirements, and regulatory guidelines with consistency.
• Collaborative Communication: You work well across functions and communicate clearly with both technical and operational partners.
• Problem Solving: You approach issues with curiosity, sound judgment, and a practical mindset.
• Growth Mindset: You are receptive to feedback, eager to improve, and motivated by team goals.

Responsibilities

• Monitor autonomous vehicle operations in real time.
• Provide remote guidance to support fleet operations in complex situations.
• Take control actions when required, following safety protocols and regulatory guidelines.
• Respond to critical mission needs as they arise during live operations.
• Support testing and data collection efforts tied to performance.
• Gather observations and contribute to performance reporting and metrics tracking.
• Partner with software, QA, and UX teams to improve the interface and operator experience.
• Follow company protocols to maintain consistent operational standards.
• Contribute feedback on tool usability and system functionality.
• Work flexible shifts based on business and operational needs.

Qualifications For Success

Minimum Requirements:

• 2–3 years of experience in operations or another fast‑paced environment.
• Experience working in cross‑functional teams.
• Excellent computer skills and strong problem‑solving ability.
• Strong written and verbal communication skills.
• Positive attitude and growth mindset.
• Excellent driving history and no criminal history.
• Willingness to work flexible shift hours.

Preferred Qualifications

• Experience working in the autonomous vehicle industry.
• Bachelor’s degree in STEM, Analytics, or a related field.
• Experience using Windows 10.
• Basic knowledge of Windows, Linux, and software/QA testing.
• Basic understanding of data analysis and performance metrics.
• Basic QA testing experience.
• Experience playing video games.

Working Environment

Work Environment: On‑site

Location: Las Vegas, Nevada

Schedule: Full time (usually 30+ hours/week); flexible shift availability required

Training Schedule

• AM: Mon - Fri 9:30 AM - 6:00 PM
• PM: Mon - Fri 5:30 PM - 2:00 AM

Training lasts approximately 5 weeks before transition to assigned shift

After the training period you will be assigned a first initial shift assignment which will be one of either 1:30 AM–10:00 AM, 10:00 AM – 6:30 PM, 12:00 PM- 8:30 PM, and 5:30 PM - 2:00 AM

About Our Client

Our client operates in the autonomous mobility space and is building technology that supports on‑demand autonomous transportation. Based on the partner job description, this team is focused on remote monitoring, vehicle operations, and the systems that support safe fleet performance. This role sits within a growing autonomous vehicle operations environment and supports ongoing operational improvement through live monitoring, testing, and cross‑functional feedback.

Equal Opportunity and Work Eligibility

We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration without regard to protected status. While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States to connect with us.