MIS & IT Systems Specialist

The GEO Group, Inc.; Winton (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Tuition Reimbursement

Vision Insurance

Life Insurance

401(k) Matching

Employee Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking an MIS Specialist to provide para-management and technical support for the MIS division.

You will assist facility staff with computer operations, telecommunication, and network administration, ensuring smooth daily functions and timely reporting. You will also help maintain security, perform backups, and produce accurate reports using Crystal Reports on the GEOnet system, while collaborating with training to roll out system changes.

Qualifications

• Bachelor's degree in CS or related field with ≥5 years in an IT/related role.
• Experience leading teams or supervising staff.
• Ability to identify and solve computer problems and work independently.

Responsibilities

• Ensure smooth day-to-day functions of the MIS service area.
• Ensure staff coverage, call levels and contractual compliance.
• First and second line support for end-user questions and issues.
• Provide hardware/software fault finding and problem solving.
• Maintain security administration and local domain logins.
• Create and maintain reports using Crystal Reports on GEOnet.
• Travel to other facilities as needed.

Skills

Supervisory experience

Troubleshooting

Independent worker

Vendor coordination

Education

Bachelor’s degree in Computer Science or related field

Tools

Crystal Reports

GEOnet system

IT infrastructure basics

Job description

The GEO Group, Inc. is seeking an MIS Specialist to provide para-management and technical support for the MIS division.

You will assist facility staff with computer operations, telecommunication, and network administration, ensuring smooth daily functions and timely reporting. You will also help maintain security, perform backups, and produce accurate reports using Crystal Reports on the GEOnet system, while collaborating with training to roll out system changes.