IT Operations & Reporting Specialist

GEO Corrections & Detentions; Mount Gallows (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

401(k) Matching

Health Savings Account

Paid Time Off

Job summary

GEO Secured Services is seeking an MIS Specialist to provide para-management and technical expertise for the MIS division and facility staff. You will support, advise, and maintain computer operations across the facility, including IT infrastructure, telecommunication, and network administration.

The role requires a Bachelor’s degree in computer science or related field and at least five years of relevant experience.

Qualifications

• Bachelor's degree in CS or related field; 5+ years in a similar role preferred.
• Ability to identify and resolve computer problems; works with vendors.
• Strong troubleshooting and independent problem-solving skills.

Responsibilities

• The MIS Specialist provides para-management and technical expertise to the MIS division and second-line support to facility users.
• Ensures smooth day-to-day MIS service operations and staff coverage.
• Performs fault finding and coordinates with regional support for complex issues.
• Maintains system security, backups, and reports using Crystal Reports.

Skills

Troubleshooting

Lead supervision

Technical support

Education

Bachelor's degree in computer science or related field

Tools

Crystal Reports

Job description

GEO Secured Services is seeking an MIS Specialist to provide para-management and technical expertise for the MIS division and facility staff. You will support, advise, and maintain computer operations across the facility, including IT infrastructure, telecommunication, and network administration.

The role requires a Bachelor’s degree in computer science or related field and at least five years of relevant experience.