Minot Call Center Manager: Growth & Strategy

Filetwigbay; Minot (ND); On-site; USD 89,000 - 137,000; Full time

Job summary

Strategic Advantage Inc is seeking a Call Center Manager to lead sales marketing outreach from initial contact to signed contracts in Minot, North Dakota.

You will own the full sales cycle, improve renewals, and guide decisions with data, while working in a hybrid-structured team. The role offers a salary range of $89,000–$137,000 per year with full benefits and a growth path in Minot.

Experience with Intercom and a track record in fast-paced environments preferred.

Qualifications

• 6 years of Intercom practice.
• Clarity of thought demonstrated in tidy documentation.
• Track record of ego-light delivery in a hybrid structure.
• Comfort defending a recommendation before skeptics.

Responsibilities

• Own the full sales cycle from initial outreach to signed contract.
• Keep Minot renewals from slipping by owning the timeline.
• Pair multitasking insight with gut feel to rank the hottest leads.
• Pitch upsells that feel like favors, not invoices.
• Open doors in Minot, ND that a manager title alone can't.

Skills

Intercom practice

Multitasking

Hybrid work

Documentation

Decision defense

Tools

Intercom

Job description

Strategic Advantage Inc is seeking a Call Center Manager to lead sales marketing outreach from initial contact to signed contracts in Minot, North Dakota.

You will own the full sales cycle, improve renewals, and guide decisions with data, while working in a hybrid-structured team. The role offers a salary range of $89,000–$137,000 per year with full benefits and a growth path in Minot.

Experience with Intercom and a track record in fast-paced environments preferred.