Call Center Manager

Egreenservices; Bismarck (ND); On-site; USD 77,000 - 126,000; Full time

Benefits offered by this job

Health premiums

Certifications funding

Mentor pairing

Job summary

Business Excellence Corp in Bismarck is seeking a Call Center Manager to lead demand-generation alignment with ServiceNow content, build territory plans, and drive a fast-moving operation with measurable ROI.

With 8+ years of experience, you will own projects end to end, report on pipeline and ROI, and mentor teammates. The role offers a salary range of 77,000–126,000 USD per year, plus health premiums, funding for certifications, and a seasoned mentor.

Qualifications

• Authorized to work in the United States without sponsorship.
• Ability to own projects from concept through delivery.
• Ability to translate jargon into plain English for stakeholders.
• Proven knack for making hard work feel manageable.

Responsibilities

• Partner with ServiceNow specialists to align content with demand-generation goals.
• Stitch together a referral program customers want to share.
• Build territory plans that maximize coverage across Bismarck, ND.
• Report on attribution and ROI to inform budget cycles.
• Track pipeline performance and report results to leadership weekly.

Skills

Project ownership

Clear communication

Leadership

Delivery-focused

Tools

ServiceNow

Job description

Come grow your career and our numbers as a Call Center Manager at one of Bismarck's fastest-moving companies. For a flat-and-fast professional with 8+ years behind them, this full-time Call Center Manager job delivers $77,000 - $126,000 and meaningful growth.

Key Responsibilities

• Partner with ServiceNow specialists to align content with demand-generation goals
• Stitch together a referral program Business Excellence Corp customers want to share
• Build territory plans that maximize coverage across Bismarck, ND
• Report on attribution and channel ROI to inform the $77,000 - $126,000 budget cycle
• Track pipeline performance and report results to leadership each week

What You’ll Bring

• Authorized to work in the United States without sponsorship
• Comfortable owning projects from concept through delivery
• A communication style that translates jargon back into plain English
• Demonstrated knack for making the hardworking feel manageable

Business Excellence Corp is the entrepreneurial ND company that built its name on sales marketing work nobody else wanted to do properly. At Business Excellence Corp, asking for a day off doesn't require a doctor's note or a guilt trip.

On top of $77,000 - $126,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.

This role is in active recruitment, with a target start date just ahead.