Minibar Attendant Full-Time

IHG; Georgia; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k matching

Hotel discounts worldwide

Discount programs

Job summary

IHG is seeking a Full-Time Minibar Attendant to maintain proper ServiBar inventory in guest rooms and ensure items are stocked and secure. You will record consumption with the Servitron system and keep the storeroom tidy, while coordinating with engineering for repairs.

Responsibilities include restocking ServiBars, maintaining ServiCarts, and assisting with stock rotation. The role requires basic math, good communication, and flexibility for nights, weekends, and holidays.

Qualifications

• Basic reading, writing and mathematical skills.
• Ability to perform tasks weighing up to 50 pounds and move about corridors and storerooms.
• Willingness to work nights, weekends and holidays as needed.
• Alcohol awareness or food service certification as required by local/state regulations.

Responsibilities

• Inspect and restock guest room ServiBars; record consumption using Servitron or equivalent.
• Ensure in-room accessories and promotional materials are in place.
• Maintain ServiCart stock and replenish daily; keep storeroom neat and orderly.
• Report issues with ServiBars/ServiCarts to Engineering; assist with repairs and cleaning.
• Promote teamwork and coordinate with other departments to maintain service quality.
• Perform other duties as assigned.

Skills

Basic Math

Communication

Teamwork

Customer Service

Job description

As a Full-Time Minibar Attendant, you will maintain proper levels of inventory in guest room ServiBars (minibars) to ensure guest satisfaction. Properly store and secure all ServiBar inventory and supplies at all times.

DUTIES AND RESPONSIBILITIES

• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand‑held unit or other established method.
• Ensure that all in-room accessories and promotional materials are in place.
• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day.
• Maintain the storeroom in a neat and orderly manner.
• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep‑cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned

What we need from you

Basic reading, writing and mathematical skills. This job requires the ability to perform the following:

• Handling, carrying or pushing items weighing as much as 50 pounds (carts, boxes, bottles, etc)
• Moving about the guest corridors, service elevators, and storeroom
• Unlocking, opening, pushing, pulling, bending and lifting

Other

• Communication skills are necessary when interacting with guests and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking and recording inventory, recording consumption, completing paperwork, etc.
• Basic math skills are frequently used when taking inventory and recording consumption.
• May be required to work nights, weekends, and/or holidays.

What we offer

We offer matching 401k plan; hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.