Mini Bar Attendant

Sonesta Hotels International Corporation; Miami Beach (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) Retirement Plan with Company匹

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a dedicated Minibar Attendant to ensure minibar stock is replenished, well-presented, and accurately charged. You will work independently in a fast-paced hospitality setting, coordinating with housekeeping and front office to deliver exceptional guest experiences.

The role emphasizes attention to detail, reliability, and a service-oriented mindset, with opportunities to support VIP setups and operational projects.

Qualifications

• Experience in hospitality, minibar, or related customer service roles preferred.

Responsibilities

• Restock and replenish guest room minibars according to hotel standards and inventory guidelines.
• Inspect minibars and in-room products for freshness, cleanliness and presentation.
• Record minibar consumption and inventory movements in hotel systems.
• Maintain organization and stock levels across minibar areas and carts.
• Deliver exceptional guest service and respond to minibar inquiries and needs.
• Monitor inventory levels and report shortages or damaged items to leadership.
• Follow food safety, sanitation, and responsible alcohol service guidelines.
• Collaborate with Housekeeping, Front Office, F&B and leadership for seamless guest experiences.
• Assist VIP room setups and guest experience enhancements as needed.
• Support inventories and stock rotation during shifts.

Skills

Attention to detail

Guest service

Independent worker

Hospitality experience

Inventory control

Food safety

Communication

Tools

POS systems

Job description

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Exceptional guest experiences are often shaped by the little details - and our Minibar Attendants help ensure guest rooms are fully stocked, refreshed, and ready to elevate every stay. As a Minibar Attendant, you'll manage in-room minibar service while helping maintain presentation, inventory accuracy, and exceptional hospitality standards across the hotel.

This role is perfect for someone who's detail-oriented, organized, and enjoys working independently in a fast-paced hospitality environment.

If you're dependable, service-focused, and passionate about hospitality operations - we'd love to meet you.

What you'll be doing

• Restock and replenish guest room minibars according to hotel standards, inventory guidelines, and guest consumption records.

• Inspect minibars, snacks, beverages, and in-room products to ensure freshness, cleanliness, presentation quality, and operational readiness.

• Accurately record minibar consumption, charges, inventory movement, and operational updates using hotel systems and reporting procedures.

• Maintain organization, cleanliness, and stock levels across minibar storage areas, carts, coolers, and operational workspaces.

• Deliver exceptional guest service while responding professionally to guest requests, minibar inquiries, and operational needs.

• Monitor inventory levels and communicate shortages, damaged items, or replenishment needs promptly to leadership teams.

• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.

• Coordinate closely with Housekeeping, Front Office, Food & Beverage, and hotel leadership teams to support seamless guest experiences.

• Assist with VIP room setups, amenities, special requests, and guest experience enhancements as needed.

• Support operational projects, inventory counts, stock rotation, and minibar organization initiatives throughout shifts.

• Help foster a welcoming, detail-focused, and guest-oriented culture aligned with Sonesta's People People philosophy.

• Any other duties as assigned.

What great looks like

• Previous hospitality, housekeeping, minibar, food & beverage, retail, inventory, or customer service experience preferred.

• Strong attention to detail with a focus on accuracy, organization, cleanliness, and guest satisfaction.

• Ability to work independently and efficiently in a fast-paced hospitality environment.

• Experience handling inventory, stock replenishment, operational reporting, or POS systems preferred.

• Strong communication , teamwork, and time management skills.

• Knowledge of food safety procedures, sanitation standards, and responsible alcohol service practices preferred.

• Positive attitude with a dependable, service-focused, and team-oriented mindset.

• Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.

• A passion for hospitality, operational excellence, teamwork, and creating exceptional guest experiences through thoughtful details.

Anticipated Pay Range & Additional Job Information

$18.00 per hour

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation & Sick Time

• Paid Parental Leave

• Company-Paid Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Hospital Indemnity, Critical Illness & Accident Insurance

• Educational Assistance

• Sonesta Hotel Discounts (yes, you'll want to use these )

• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.