Minibar Attendant Full-Time

InterContinental Hotels Group; Atlanta (GA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

401k matching

Hotel discounts worldwide

Discount programs

Job summary

InterContinental Hotels Group in Atlanta is seeking a Full-Time Minibar Attendant to maintain inventory levels in guest room ServiBars and ensure guest satisfaction. You will stock, record consumption, and keep storerooms clean while coordinating with other departments.

The role requires basic reading/writing and math skills, ability to lift up to 50 pounds, and strong guest service orientation. Evening/weekend shifts may be required, with opportunities for hotel discounts and employee programs.

Qualifications

• Basic reading, writing and mathematical skills.
• Ability to lift and move items weighing up to 50 pounds.
• Effective communication and guest service oriented approach.

Responsibilities

• Inspect and restock guest room ServiBars according to standards and record consumption.
• Ensure in-room accessories and promotional materials are in place.
• Maintain ServiCart stock and restock at the end of the day.
• Keep storeroom neat and orderly.
• Report ServiBars/ServiCarts needing repairs to Engineering; assist with basic repairs and cleaning.
• Promote teamwork and quality service through daily inter-department communication.

Skills

Reading & writing

Mathematical skills

Communication skills

Job description

As a Full-Time Minibar Attendant, you will maintain proper levels of inventory in guest room ServiBars (minibars) to ensure guest satisfaction. Properly store and secure all ServiBar inventory and supplies at all times.

DUTIES AND RESPONSIBILITIES:

• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand-held unit or other established method.
• Ensure that all in-room accessories and promotional materials are in place.
• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day.
• Maintain the storeroom in a neat and orderly manner.
• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep-cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned

What we need from you:

Basic reading, writing and mathematical skills.This job requires the ability to perform the following:

• Handling, carrying or pushing items weighing as much as 50 pounds (carts, boxes, bottles, etc)
• Moving about the guest corridors, service elevators, and storeroom
• Unlocking, opening, pushing, pulling, bending and lifting

Other:

• Communication skills are necessary when interacting with guests and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking and recording inventory, recording consumption, completing paperwork, etc.
• Basic math skills are frequently used when taking inventory and recording consumption.
• May be required to work nights, weekends, and/or holidays.

What we offer:

We offer matching 401k plan; hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.