Mini Bar Attendant

Trump International Beach Resort; Florida; On-site; USD 26,000 - 36,000; Full time

Job summary

Trump International Beach Resort is seeking a diligent Minibar Attendant to maintain fully stocked, clean minibars in guest rooms across our luxury property in Florida. You will inspect, rotate using FIFO, and post charges promptly in the hotel POS system, ensuring items are in date and in excellent condition.

Responsibilities include restocking carts and storage areas, reporting inventory shortages, and upholding high standards of cleanliness and professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience in hotel operations, minibar, housekeeping, or Food & Beverage.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Stock, replenish, inspect, and service minibars daily according to hotel standards and par levels.
• Perform accurate daily audits of minibar consumption and post charges promptly in the hotel’s POS system.
• Ensure all minibar products are within expiry dates, rotated using FIFO, and dispose of expired items following procedures.
• Maintain cleanliness of minibars, refrigerators, carts, and storage areas; defrost, sanitize, and clean fridges daily.
• Organize and restock minibar carts and storerooms at end of shift.
• Handle guest inquiries, disputes, and special requests professionally and follow up as needed.

Skills

Communication skills

Attention to detail

Organizational skills

Independent worker

Professional appearance

Education

High School Diploma or equivalent

Tools

POS/PMS systems

Basic computer applications

Job description

SUMMARYThe Minibar Attendant plays a key role in delivering an exceptional in-room guest experience by maintaining fully stocked, clean, and inviting honor bars throughout the hotel. This position ensures accurate inventory control, revenue capture, product freshness, and the highest standards of cleanliness and professionalism in a luxury hospitality environment.ESSENTIAL DUTIES AND RESPONSIBILITIESStock, replenish, inspect, and service in-room minibars daily according to hotel standards and par levels.Perform accurate daily audits of minibar consumption and post charges promptly and correctly in the hotel’s POS system.Ensure all minibar products are within expiry dates, properly rotated using the FIFO method, and remove/dispose of expired or damaged items following proper procedures.Maintain the cleanliness and appearance of minibars, refrigerators, carts, and storage areas; defrost, sanitize, and clean fridges daily.Organize and fully restock minibar carts and storerooms at the end of each shift.Deliver outstanding guest service with professionalism, discretion, and attention to detail at all times.Handle guest inquiries, disputes, and special requests professionally and follow up as needed.Report any maintenance issues, damages, guest concerns, or inventory shortages to management immediately.Communicate effectively with Purchasing, F&B Management, and other departments regarding product orders and par levels.Complete all required daily worksheets, inventory reports, and paperwork accurately and on time.Follow all safety, sanitation, hygiene, and standard operating procedures, including current health department guidelines.Remove minibars from rooms when directed by management.Use and maintain hotel-provided communication devices responsiblyAssist with in-room amenities delivery or other Food & Beverage tasks as assigned.Ensure proper billing to guest folios and master accountsWeekly inspection of meeting rooms for physical appearance and maintenance needs, forward maintenance/cleaning requests to appropriate departments, follow up to ensure completionEDUCATION / EXPERIENCEHigh school diploma or equivalentMinimum 1 year of experience in hotel operations, minibar, housekeeping, or Food & BeverageAbility to work flexible shifts, including weekends and holidaysPreferred:Previous luxury or upscale hotel experienceFood Safety Certification (ServSafe Food Handler or equivalent)Strong attention to detail and organizational skillsAbility to work independently with minimal supervision while maintaining high standardsProfessional appearance and positive attitudeREQUIREMENTSPhysical demandsWhile performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hearThe employee is frequently required to use hands to finger, handle, or feel objects, tools, or controlsPosition may require reaching with hands and armsThe employee is frequently required to stoop, bend, and liftEmployees must be able to lift and / or move an average of 20 lbsMust be able to stand for a full (8) hour shift with one half-hour meal breakCommunicationAbility to effectively communicate, both verbally and written, effectively with guests, vendors and co-workersExcellent communication skills in English (verbal and written); additional languages a plusStrong attention to detail and organizational skillsAbility to work independently with minimal supervision while maintaining high standardsProfessional appearance and positive attitudeComputer skillsProficiency with hotel POS/PMS systems and basic computer applicationsWORK ENVIRONMENTThe work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.maNoise level in the work environment is usually moderate except in mechanical areas and when using certain equipment. Work involves using various tools, including tools that may be considered dangerous. Protective equipment and clothing will be required. Proper safety precautions specified by the tool manufacturer and/or OSHA must be followed..