Hotel Minibar Attendant

Minibar North America Inc.; San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

Minibar North America Inc. seeks a Hotel Minibar Attendant to manage in-room refreshment centers in a San Francisco hotel. You will restock minibars, record sales, and maintain inventory using Minibar Systems handheld devices.

Candidate must be able to lift up to 40 lbs, work weekends/holidays, and pass a background check and drug screen. This role supports guest satisfaction and revenue through meticulous, timely service.

Qualifications

• Authorized to work in the United States.
• Speak English and read computer-generated reports.
• Basic math and computer skills.
• Able to stand, walk, bend and lift 35–40 lbs.
• Available to work 5 days a week including weekends/holidays.
• Pass background check and drug test.

Responsibilities

• Open Minibar System and prepare daily room inventory using FIFO.
• Receive and store products, keep storage areas clean and organized.
• Restock an average of 140–160 minibars per day; deep clean 10 minibars daily.
• Push cart from room to room during refill.
• Record sales and occlusions with handheld unit; ensure items present.
• Maintain cleanliness of minibars and snack trays.
• Note maintenance issues and communicate to management.
• Remove outside food from minibars and recheck DND rooms.
• File reports in an orderly fashion and inform management of issues.
• Follow all health and safety guidelines.

Skills

English

Reading reports

Math skills

Computer skills

Attention to detail

Physical stamina

Tools

Minibar System

Job description

Job Posting Title Hotel Minibar Attendant

Job Description

Hotel Minibar Attendant Job Description

Reports to: Operations Supervisor/Manager

Overall Objective:

Refilling and Operation of the day-to-day In-Room Refreshment Center (Minibar department) operations at an upscale hotel in San Francisco, CA, as well as following operational best practices, SOPs, and use of our computer system. Full responsibility for assuring that all guests have a positive experience from the in-room refreshment center (Minibar Department), resulting in high utilization and revenues. Attendants must record all sales from the refreshment center in a timely, courteous, and professional manner using Minibar Systems supplied equipment. Attendants must restock all bars completely with fresh products, and maintain the cleanliness and appearance of each refreshment center. Attendants must be able to effectively communicate any issues regarding the refreshment center operation with hotel management.

Job Requirements:

Attendants must be authorized to work in the United States, speak English, be familiar with reading and understanding computer-generated reports, have basic math and computer skills, and have a sense of order, alertness, and attentiveness. Must be able and willing to work 5 days a week including weekend days and Holidays. Must be physically fit, capable of standing, walking, and bending for long periods, and be able to push/pull a fully stocked cart and lift 35-40 lbs. All candidates must be able to satisfactorily pass a background check and drug test to be eligible for employment.

Specific Responsibilities:

• Complete opening procedures in Minibar System to include, preparation of a listing of rooms to inventory each day, from a Minibar Point of Sale system, preparation of a restocking cart using FIFO.
• Receive and store product following FIFO when a new order is received ensuring the Minibar storage areas are always kept clean and organized.
• Attendants are responsible for cleaning their restocking cart and the Minibar Office area.
• Attendants will push the cart from room to room during the daily refill process.
• Each Attendant will restock an average of 140-160 minibars per full working day or an average of 70-80 minibars per half working day.
• Knock on room doors and announce themselves as instructed.
• Enter rooms, unlock or open, and inventory the refreshment center, record sales and occlusions using the handheld unit and restock bars as instructed.
• Ensure all in-room accessories and promotional materials are present and replace if required.
• Wipe down and clean minibars and snack trays as needed.
• Note any maintenance issues and communicate those to management.
• Close the refreshment center, relock if necessary, and exit the room leaving it in the same condition as when entered.
• Maintain an awareness of products, product expiration dates, and inventory levels to prevent stock-out situations.
• In addition to the daily restocking of 140-160 minibars, deep clean 10 minibars and trays every day ensuring the expired product is removed and FIFO restocking is followed.
• Attendants are responsible for removing any outside food that has been placed in the minibars by guests.
• Return to and recheck DND rooms that were noted in the first refill round
• File reports in an orderly fashion.
• Keep management informed of all problems or unusual matters of significance with respect to the refreshment center operation so corrective measures can be taken.
• Other duties as assigned by Operations Supervisor/Manager.
• Follow all specified health and safety guidelines at the workplace.

Pay Information

Pay Type Hourly

Pay information is visible to job seekers

Posting Questions

Additional Questions

• Please list three professional references along with the name of their employer, their job title and their direct contact information.
• Are you able to lift up to 40 lbs, bend, push or pull a heavy minibar cart on a regular basis?
• Are you willing and able to pass a background check and drug screen?
• Can you perform the essential functions of this job, with or without reasonable accommodation?
• Have you ever worked in a hotel or some other fast-paced environment? If so, what was your role?
• Why are you looking for a new job?

Default Questions

• What is your desired salary?
• Do you want to tell us anything else about yourself?