Minibar Attendant

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Vacation days 10

Paid holidays 9

Paid Sick Leave 5 days

Paid leave 5 days

Complimentary employee meals

Discounted parking

Discounted room nights at Peninsula

Spa services 50% discount

Spa retail 25% discount

Health insurance 80% company-paid

Life insurance

Long-term disability

Retirement plan 5% match

Job summary

The Peninsula Chicago is seeking a Minibar Attendant to join its prestigious F&B team. You will manage all minibar activities, organize inventory, and perform discreet, guest-focused service in a Five Star luxury environment.

Candidates should have prior minibar/room service experience in luxury hotels and familiarity with Shiji and Dometic minibar systems. Strong ability to work under pressure is essential.

Qualifications

• Previous experience with Shiji and Dometic Mini Bar systems.
• Previous room service/mini bar experience in a luxury hotel preferred.
• Ability to maintain inventory and order food and beverage items on a regular basis.
• Able to work under pressure.

Responsibilities

• Responsible for all activites related to mini bar, which includes, organization, preparation, performing service as per standards set by the hotel
• Perform a friendly yet discreet and unobtrusive service for all guests
• Understand and accurately follow mini bar procedures as per standards and policies in place
• Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment
• Handle and organize all inventory required by Mini Bar.
• Observe and maintain daily condition of all physical facilities and equipment in Mini Bar, public area, and make recommendations for corrections and improvements as needed.

Tools

Shiji Mini Bar systems

Dometic Mini Bar systems

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Minibar Attendant to join our F&B team to achieve the company’s objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment
• Sick time per Chicago Sick policy

Key Accountabilities:

• Responsible for all activites related to mini bar, which includes, organization, preparation, performing service as per standards set by the hotel
• Perform a friendly yet discreet and unobtrusive service for all guests
• Understand and accurately follow mini bar procedures as per standards and policies in place
• Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment
• Handle and organize all inventory required by Mini Bar.
• Observe and maintain daily condition of all physical facilities and equipment in Mini Bar, public area, and make recommendations for corrections and improvements as needed.

General Requirements:

• Previous experience with Shiji and Dometic Mini Bar systems.
• Previous room service/mini bar experience in a luxury hotel preferred
• Ability to maintain inventory and order food and beverage items on a regular basis
• Able to work under pressure

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary for this role is $26.00/hr.