Mini-Bar Refill Specialist

Thompson Hotels, Inc.; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Thompson Central Park New York is seeking a minibar attendant to manage refills, item counting, and routine checks across hotel mini-bars on the premises. You will follow refill lists, maintain clean stations, and report issues to ensure guest satisfaction and compliance with standards.

The role emphasizes English fluency, customer service, and the ability to handle VIP room audits with accuracy and discretion in a high-end hospitality setting.

Qualifications

• Six months experience in the hospitality industry.
• Fluency in English.
• High School Diploma.
• French as a second language a plus.
• Other education and experience that provides the skills necessary for this position.
• Prior guest relation experience.

Responsibilities

• Checks all bars for missing items, rotates products, and ensures that all labels are facing out for easy reading.
• Ensures a proper count of items taken from, and returned to mini-bar storeroom.
• Picks up refill list and prepares all items needed for the day’s refill.
• Ensures adequate supplies for refill.
• Takes physical inventories of mini-bars by request.
• Records all “DND rooms” and “refused service rooms” on a daily activity sheet.
• Reports any mini-bar problems encountered.
• Refills all bars as listed on computer printout.
• Replenish clean mini-bar glasses on floor landings as necessary.
• Wipes down mini bars to ensure that it’s clean.
• Picks up VIP list from R/S cashier on duty and checks all mini bars in designated VIP rooms.

Skills

Leadership

Group Process & Team Building

Creativity

Education

High School Diploma

Job description

Thompson Central Park New York is seeking a minibar attendant to manage refills, item counting, and routine checks across hotel mini-bars on the premises. You will follow refill lists, maintain clean stations, and report issues to ensure guest satisfaction and compliance with standards.

The role emphasizes English fluency, customer service, and the ability to handle VIP room audits with accuracy and discretion in a high-end hospitality setting.