Substitute Minibar Attendant

Thompson Hotels; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Thompson Central Park New York is seeking a minibar attendant to manage refills, item counting, and routine checks across hotel mini-bars on the premises. You will follow refill lists, maintain clean stations, and report issues to ensure guest satisfaction and compliance with standards.

The role emphasizes English fluency, customer service, and the ability to handle VIP room audits with accuracy and discretion in a high-end hospitality setting.

Qualifications

• Six months experience in the hospitality industry.
• Fluency in English.
• High School Diploma.
• French as a second language a plus.
• Other education and experience that provides the skills necessary for this position.
• Prior guest relation experience.

Responsibilities

• Checks all bars for missing items, rotates products, and ensures that all labels are facing out for easy reading.
• Ensures a proper count of items taken from, and returned to mini-bar storeroom.
• Picks up refill list and prepares all items needed for the day’s refill.
• Ensures adequate supplies for refill.
• Takes physical inventories of mini-bars by request.
• Records all “DND rooms” and “refused service rooms” on a daily activity sheet.
• Reports any mini-bar problems encountered.
• Refills all bars as listed on computer printout.
• Replenish clean mini-bar glasses on floor landings as necessary.
• Wipes down mini bars to ensure that it’s clean.
• Picks up VIP list from R/S cashier on duty and checks all mini bars in designated VIP rooms.

Skills

Leadership

Group Process & Team Building

Creativity

Education

High School Diploma

Job description

Organization- Thompson Central Park New York

Summary

Job Scope: Responsible for refilling all mini-bars according to the standards and reporting all mini-bar problems encountered. Other duties by request.

Job Functions

C ontrolling Tasks

• Checks all bars for missing items, rotates products, and ensures that all labels are facing out for easy reading.


• Ensures a proper count of items taken from, and returned to mini-bar storeroom.


• Picks up refill list and prepares all items needed for the day’s refill.


• Ensures adequate supplies for refill.


• Takes physical inventories of mini-bars by request.


• Records all “DND rooms” and “refused service rooms” on a daily activity sheet.


• Reports any mini-bar problems encountered.

Storage Tasks

• Refills all bars as listed on computer printout.


• Replenish clean mini-bar glasses on floor landings as necessary.


• Wipes down mini bars to ensure that it’s clean.


• Picks up VIP list from R/S cashier on duty and checks all mini bars in designated VIP rooms.

Qualifications

Essential

• Six months experience in the hospitality industry

Fluency in English

Desirable

• High School Diploma


• French as a second language a plus


• Other education and experience that provides the skills necessary for this position.


• Prior guest relation experience

Knowledge, Skills, and Abilities

Essential

Leadership (Measuring big picture orientation, vision and goal setting.)

Group Process & Team Building (Measuring needs for collaboration, affiliation, and teamwork.)

Creativity (Measuring aspects of innovation, creativity and curiosity.)

Salary Ranges: $29.9044 - $39.8726 per hour

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.