Military Medical Office Front Desk Specialist

International SOS group; San Antonio (TX); On-site; USD 22,000 - 24,000; Full time

Job summary

International SOS Government Medical Services in San Antonio seeks a Medical Office Clerk to support patients in a military healthcare setting. You will handle appointment scheduling, medical records, reception, and general administrative tasks onsite.

You’ll verify eligibility, coordinate various care appointments, maintain accurate records, and ensure required documentation is ready for patient care. PRN schedule with weekday hours; no evenings or overtime.

Qualifications

• High school diploma or GED.
• At least six months of experience in an office setting.
• Type at least 50 words per minute.
• General administrative and clerical skills, including receptionist and telephone responsibilities.
• Knowledge of medical ethics and telephone etiquette, with effective written and verbal communication and customer service skills.
• Familiarity with medical terminology is preferred.

Responsibilities

• Welcome patients and visitors, answer calls, route inquiries and take messages.
• Schedule, reschedule, and cancel appointments; verify eligibility and give instructions.
• Create schedules, work with DEERS/CHCS systems, and manage appointments at day end.
• Process and maintain inpatient, outpatient, and ambulatory records and ensure documentation is available.
• Organize and research patient records for completeness and accuracy per military medical-record procedures.

Skills

Typing 50 wpm

Receptionist duties

Customer service

Verbal communication

Written communication

Education

High school diploma or GED

Job description

International SOS Government Medical Services in San Antonio seeks a Medical Office Clerk to support patients in a military healthcare setting. You will handle appointment scheduling, medical records, reception, and general administrative tasks onsite.

You’ll verify eligibility, coordinate various care appointments, maintain accurate records, and ensure required documentation is ready for patient care. PRN schedule with weekday hours; no evenings or overtime.