Military HR & Records Specialist

Alliance Global Group, LLC; Columbia (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Alliance Global Group LLC in Columbia, SC seeks a Personnel Clerk to provide HR, records, pay entitlement, and help desk support for Army student populations. You will process personnel actions, maintain official records, and operate IPPS-A and iPERMS in a regulated environment.

The role requires strong attention to detail, confidentiality, and the ability to manage multiple systems and deadlines while delivering responsive customer service.

Qualifications

• High school diploma or GED required.
• 3+ years of personnel/human resources/clerical experience.
• Experience processing complex personnel actions and reconciling records across systems.
• Ability to maintain official records and provide accurate information under time pressure.

Responsibilities

• In-processing and out-processing support for soldiers, updating records in Government systems within one business day.
• Process personnel action requests in IPPS-A (promotions, awards, reassignments, leaves, separations).
• Code pay entitlements and deductions, manage special pay.
• Maintain records in iPERMS and related systems.
• Operate automated finance systems (CEDEMS, CMS, DJMS, DMO, MMPA, CITIBANK).
• Manage data in IPPS-A and iPERMS, track case status, ensure data accuracy.
• Serve as primary help desk for student population via email, Teams, and phone.
• Review documentation for completeness and compliance; escalate issues as needed.
• Maintain logs, control files, and audit-ready documentation.

Skills

Attention to detail

Confidentiality

Customer service

Data accuracy

Communication skills

Education

High school diploma or GED

Tools

IPPS-A

iPERMS

CEDEMS

CMS

DJMS

DMO

MMPA

CitiBank Card

SmartVoucher

Job description

Alliance Global Group LLC in Columbia, SC seeks a Personnel Clerk to provide HR, records, pay entitlement, and help desk support for Army student populations. You will process personnel actions, maintain official records, and operate IPPS-A and iPERMS in a regulated environment.

The role requires strong attention to detail, confidentiality, and the ability to manage multiple systems and deadlines while delivering responsive customer service.