Military HR & Records Coordinator

ServiceSource; Virginia (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Disability & Life insurance

403(b) Retirement plan

Flexible Spending Accounts

Wellness Program

Tuition Assistance

Paid time-off

Job summary

ServiceSource is seeking a qualified Military HR Assistant to perform a variety of personnel administrative tasks within the JWOD program. The role involves processing personnel actions, onboarding/offboarding, and supporting HR operations for soldiers and units.

The position requires 1–2 years of Military HR/Office Admin experience, plus the ability to obtain a DOD security clearance. Strong customer service, accuracy, and familiarity with IPPS-A/DEERS are valued.

Qualifications

• High school diploma or GED required.
• Must have 1-2 years of experience in Military Human Resources services and Office Administration preferred.
• Must be able to pass and obtain a government DOD personnel security clearance required.

Responsibilities

• Conduct effective briefings on basic military HR topics and use HR systems.
• Handle routine inquiries via phone, email, and in person; coordinate with unit admin personnel; process personnel actions.
• Perform duties across HR work centers including records management, reassignment, and DEERS/ID card management.
• Follow detailed procedures in performing sequential HR tasks and provide support during special projects as needed.
• Maintain certifications for job-specific accesses and participate in back-up staffing when required.

Skills

HR knowledge

IPPS-A

DEERS

MS Office

Customer service

Attention to detail

Education

High school diploma or GED

Tools

IPPS-A

iPERMS

ATRRS

DEERS

Job description

ServiceSource is seeking a qualified Military HR Assistant to perform a variety of personnel administrative tasks within the JWOD program. The role involves processing personnel actions, onboarding/offboarding, and supporting HR operations for soldiers and units.

The position requires 1–2 years of Military HR/Office Admin experience, plus the ability to obtain a DOD security clearance. Strong customer service, accuracy, and familiarity with IPPS-A/DEERS are valued.