Military and Veterans Support Services Specialist

Wiregrass Georgia Technical College; Valdosta (GA); On-site; USD 23,000 - 26,000; Part time

Job summary

Wiregrass Georgia Technical College seeks a Military and Veterans Support Services Specialist to assist Veterans, active-duty service members, reservists, spouses, and dependents transitioning to civilian life. Based at Moody Air Force Base, you will support outreach, testing, and student records while coordinating with the Military and Veterans Services team.

The role requires an Associate's degree or higher and 3 years of relevant experience, as well as strong communication skills and a

Qualifications

• Associate's Degree or higher in a related field and 3 years of related work experience.
• Excellent verbal and written communication with the ability to interact with a diverse group.
• Experience with Veterans or strong dedication to the Veteran population is a plus.

Responsibilities

• Serve as a testing proctor and advise students on test outcomes.
• Answer a multi-line phone system and maintain a welcoming environment for students and staff.
• File and maintain accurate student records; assist with Veteran work-study students.
• Participate in recruitment activities; collect incoming documentation and support course registration.
• Partner with local agencies related to military/veterans; perform related duties as assigned.

Skills

Excellent verbal and written communica

Interacting with diverse groups

Leadership abilities

Education

Associate's Degree or higher in related field

Tools

Banne

Target X

Ellucian

Enrollment Manager

Pearson Vue

Collegeboard

Job description

The Military and Veterans Support Services Specialist will be responsible for providing services to Veterans, active-duty, reservists, spouses and dependents interested in attending Wiregrass Georgia Technical College, and will serve as part of the Military and Veterans Support Services team. The Office of Military and Veterans Services provides resources and appropriate outreach to potential and current students to ensure an easy transition from military life to the civilian sector. Reporting to the Director of Military and Veterans Services, responsibilities will include, but not limited to, serving as a testing proctor, advising students on test outcomes, answering a multi-line phone system; creating a welcoming environment for current students, potential students, external and internal customers; filing and maintaining accurate student records; assisting with Veteran work study students; participation in recruitment activities as needed; collecting incoming documentation:advisor, course registration; partnering with local agencies which relate to military/Veterans; performs related duties as assigned.

Wiregrass Georgia Technical College seeks to recruit, hire, and retain faculty and staff who display a willingness to support students of underrepresented gender and minority groups, as well as students with disabilities. All employees of the college are required to participate fully in the realization of equity in recruitment, enrollment, retention, graduation, and placement of students enrolled or who seek to become enrolled in programs at the college, with a special emphasis on nontraditional program participants.

This position is located at Moody Air Force Base and will work adjusted hours Monday through Thursday, and may include coverage on Fridays. Travel between the Valdosta Campus and Moody Air Force Base may be required.

Reasonable Accommodations Statement

To perform the duties of this position successfully, the incumbent must have the appropriate work experience, hold the appropriate certification and credentials, and be able to perform each key position duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Please contact [e-mail] to request accommodations.

Summary Of Working Conditions

• Equipment Used: Standard office equipment
• Working Conditions: Category III - No foreseen exposure to hazardous chemicals/pathogens. This is a part-time position, therefore no overtime can be earned. Travel rarely required.

Minimum Qualifications

Associate's Degree or higher required in a course of study related to the occupational field *and* Three (3) years of related work experience. Excellent verbal and written communication skills with the ability to interact with a diverse group. **Note: Experience may substitute for the degree on a year-for-year basis.

Preferred Qualifications

In addition to meeting all other minimum qualifications, the highly desired candidate will possess one or more of the following: In addition to meeting all other minimum qualifications, the highly desired candidate will possess one or more of the following: Must have prior experience working with Veterans . Demonstrated dedication to the college Veteran population is a huge plus. Prior military service is a plus. Knowledge of Veterans benefit programs, private and public resources available for Veterans. organization skills and leadership abilities for a diverse group. Computer knowledge/utilization of Banne , Target X, Ellucian, Enrollment Manager, Pearson Vue, and Collegeboard .

Salary/Benefits

Salary is $17.79/hr. This is a parttime position with no more than 27 hours per week. No promise of fulltime employment exists. No health nor flexible benefits will be provided.

This position is funded in whole or in part by State/Local/Tuition funds.

Background Investigations

Pursuant to college policy, a thorough background investigation, including a criminal history records check and employment history reference checks will be performed for all candidates offered employment. Other checks such as Motor Vehicle Records may be conducted for any candidate receiving an offer, as well as internal candidates prior to being promoted or transferred into a position with the college.

Other Required Tests

No additional tests are required for this position.

Should a candidate be chosen for a 2nd interview, references which support prior work history and employment experience will be contacted. Please note that some employers charge a processing fee to complete employment verifications. If a former employer requires payment to complete employment verification forms, this fee must be paid by the candidate. For positions requiring official transcripts, the candidate will be responsible for ordering and payment for these transcripts. Wiregrass is responsible for payment