Mid-Market Solutions Engineer - West | AI-Driven Tech

Hightouch; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Hightouch is seeking a Mid-Market Solutions Engineer to own the technical win by partnering with Account Executives through discovery, solution design, and rigorous validation. You will manage relationships with data engineers, architects, and marketing technologists while guiding customers through multi-stakeholder buying cycles and enterprise sales processes.

You will craft tailored product demonstrations, run end-to-end proofs-of-concept, and collaborate with Product/Engineering to shape AI

Qualifications

• 2+ years of progressive pre-sales or solutions engineering experience in complex sales cycles.
• Ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value‑selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team‑first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Responsibilities

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives.
• Serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents. Partner directly with Product and Engineering to shape the go‑to‑market strategy for Hightouch’s emerging AI and agentic products.
• Leverage modern AI tooling to improve speed, creativity, and customer impact across the Solutions Engineering workflow.

Job description

Hightouch is seeking a Mid-Market Solutions Engineer to own the technical win by partnering with Account Executives through discovery, solution design, and rigorous validation. You will manage relationships with data engineers, architects, and marketing technologists while guiding customers through multi-stakeholder buying cycles and enterprise sales processes.

You will craft tailored product demonstrations, run end-to-end proofs-of-concept, and collaborate with Product/Engineering to shape AI