Mid-Market AI-SaaS Account Executive - Shape IT & Security Ops

serval.com; Austin (TX); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Serval, the AI-native enterprise service management platform, is seeking a Mid-Market Account Executive to own the full sales cycle—from outbound prospecting to close—for multi-stakeholder IT and Security deals. You will join our founding GTM team and align with product and engineering to shape Serval's commercial motion.

This Austin-based role requires a proven SaaS sales track record, strong demos and storytelling, and the ability to build from zero while traveling to customers and events as

Competenze

• 2–5 years of full-cycle B2B SaaS sales experience.
• Proven success selling technical or workflow automation solutions to IT, Security, or Engineering leaders.
• Experience managing complex, multi-stakeholder sales cycles (1–4 months) with VP/C-suite decision-makers.
• Excellent communication, storytelling, and demo skills.
• Based in or willing to work from our San Francisco HQ five days a week, with travel to customers or events as needed.

Mansioni

• Own the full sales cycle - from pipeline generation to close - across key accounts.
• Develop deep customer understanding, mapping IT and Security org structures and aligning multiple stakeholders around business value.
• Deliver consultative, technical demos that showcase how Serval's AI agents automate workflows across onboarding, access, and service requests.
• Collaborate cross-functionally with product, marketing, and engineering to shape roadmap and messaging based on customer feedback.
• Run a disciplined sales process: consistent pipeline hygiene, crisp next steps, and accurate forecasting.
• Contribute to GTM playbooks - refining outbound motions, ICP definitions, and sales collateral.
• Represent Serval at industry events and customer meetings (travel once per quarter).

Conoscenze

Full-cycle SaaS sales

Outbound prospecting

Stakeholder management

Communication & demos

Storytelling & demos

Descrizione del lavoro

Serval, the AI-native enterprise service management platform, is seeking a Mid-Market Account Executive to own the full sales cycle—from outbound prospecting to close—for multi-stakeholder IT and Security deals. You will join our founding GTM team and align with product and engineering to shape Serval's commercial motion.

This Austin-based role requires a proven SaaS sales track record, strong demos and storytelling, and the ability to build from zero while traveling to customers and events as