Mid-Market Accounts Leader: Grow & Inspire Teams

TPx Corp.; Northern (KY); Hybrid; USD 90,000 - 121,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Time off programs

Training and development opportunities

Job summary

TPx Corp. is seeking a Manager, Mid-Market Accounts to lead a team responsible for growing relationships with mid-market clients (50–249 employees) and driving revenue growth.

The role maintains senior relationships, ensures high customer satisfaction, and coordinates with Sales, Customer Success, Product, and Marketing. The position requires 5+ years in account management or B2B sales, 2+ years in leadership, strong communication, and CRM experience (Salesforce).

Qualifications

• Bachelor's degree or equivalent in business, marketing, or related field.
• Minimum 5 years in account management, client success, or B2B sales.
• At least 2 years in a leadership role.
• Experience managing large, complex MSP accounts.
• Proven CRM proficiency.

Responsibilities

• Leads, coaches, and mentors a team of mid-market account managers, modeling company principles.
• Sets performance goals, conducts reviews, and provides feedback.
• Fosters a high-performance, customer-centric culture.
• Builds and maintains senior-level relationships with key enterprise clients.
• Serves as an escalation point for high-stakes accounts or complex challenges.
• Ensures consistent delivery of value and client satisfaction.
• Meets or exceeds monthly sales quota and revenue targets.
• Oversees strategic account planning and execution.
• Develops account expansion strategies including upselling, cross-selling, and renewals.
• Monitors account health and addresses risks or churn indicators.
• Collaborates with cross-functional teams to deliver seamless customer experiences.
• Provides client insights to inform product roadmap.

Skills

Leadership

Account management

Client success

B2B sales

Education

Bachelor's degree in business/marketing

Tools

Salesforce

Job description

TPx Corp. is seeking a Manager, Mid-Market Accounts to lead a team responsible for growing relationships with mid-market clients (50–249 employees) and driving revenue growth.

The role maintains senior relationships, ensures high customer satisfaction, and coordinates with Sales, Customer Success, Product, and Marketing. The position requires 5+ years in account management or B2B sales, 2+ years in leadership, strong communication, and CRM experience (Salesforce).