Mid-Level Giving Associate Director

Wounded Warrior Project, Inc; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid work schedule

Medical, dental, and vision coverage

Competitive pay and incentives

Mission-focused team environment

Job summary

Wounded Warrior Project, Inc is seeking a Mid-Level Giving Associate Director to provide strategic leadership and oversee a portfolio of donors contributing $5,000 to $24,999 annually. You will drive philanthropic revenue, donor engagement, and retention while coordinating with vendors, frontline fundraisers, Marketing & Communications, and senior leadership.

The role emphasizes moves management, segmentation, and development of engaging donor experiences to secure long-term support.

Qualifications

• Knowledge of donor lifecycle management and moves management.
• Ability to analyze donor and program performance data.
• Strong interpersonal skills to engage donors, teammates, and vendors.
• Experience leading fundraising teams and coaching staff.
• Ability to coordinate with senior leadership for donor engagements.

Responsibilities

• Establish donor qualification criteria and lead moves-management strategies for mid-level donors ($5,000-$24,999 annually).
• Oversee donor segmentation, engagement tracking, and progression strategies in the giving pipeline.
• Develop strategies to expand the mid-level giving program and integrate frontline fundraising.
• Provide leadership and professional development to the mid-level team.
• Manage vendor relationships and evaluate program ROI.

Skills

Donor relations

Strategic fundraising

Budgets & analytics

Project management

Salesforce

Team leadership

Tools

Salesforce

Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Mid-Level Giving Associate Director reports to the Vice President of Individual Giving and provides strategic leadership and operational oversight of WWP's mid-level giving program. This role manages a portfolio of donors contributing $5,000 to $24,999 annually and drives philanthropic revenue, donor engagement, and retention. The position oversees the mid-level donor pipeline, including qualification, segmentation, moves management, and engagement strategies, and collaborates with vendors, frontline fundraisers, Marketing & Communications, and senior leadership to deliver a coordinated, donor-centered fundraising experience.

DUTIES & RESPONSIBILITIES

• Establish donor qualification criteria and lead moves-management strategies for individual donors within the mid-level giving portfolio ($5,000-$24,999 annually).
• Oversee donor segmentation, engagement tracking, and progression strategies that move donors through the giving pipeline.
• Develop and implement strategies to expand the mid-level giving program, including the integration of frontline fundraising opportunities.
• Provide leadership, guidance, professional development, and support to ensure the mid-level giving team is highly effective and impactful.
• Manage third-party vendor relationships, monitor outcomes, and evaluate return on investment to ensure program effectiveness.
• Manage a portfolio of mid-level donors through personalized outreach, stewardship, and engagement strategies that strengthen relationships, increase retention and philanthropic support, encourage upgrades, and build long-term donor loyalty.
• Utilize Salesforce to track donor interactions, manage moves, and analyze giving trends.
• Partner closely with Major Gifts, Direct Response, and Donor Stewardship teams to ensure a seamless donor experience.
• Identify donors ready for cultivation toward Major Giving and facilitate thoughtful portfolio transitions.
• Ensure compliance with organizational policies and procedures, pledge and gift agreements, and donor intent standards.
• Communicate program performance, donor insights, key findings, and trends to leadership and relevant stakeholders.
• Facilitate donor visits and support special events that strengthen mid-level donor engagement.
• Effectively articulate WWP's history, mission, vision, and programs to donors, prospects, and potential funding sources, both verbally and in writing.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong business acumen with the ability to analyze donor, fundraising, and program performance data to support strategic decision-making.
• Strong interpersonal and relationship-building skills with demonstrated ability to develop and maintain productive relationships with donors, teammates, vendors, and stakeholders.
• Knowledge of donor lifecycle management, moves management, donor segmentation, retention strategies, and mid-level fundraising best practices.
• Demonstrated ability to build and lead high-performing teams through coaching, accountability, talent development, and performance management.
• Ability to build strategic donor relationships and effectively leverage senior leadership participation in cultivation, solicitation, and stewardship activities.
• Demonstrated vendor management skills, including the ability to manage deliverables, monitor performance, and ensure accountability to objectives and timelines.
• Strong organizational and time-management skills, with a demonstrated ability to remain flexible, adapt to changing priorities, and meet deadlines.
• High attention to detail, with the ability to prioritize, delegate, and ensure high-quality outcomes.
• Ability to maintain confidentiality and exer