MICU Health Unit Coordinator (Night Shift)

Cleveland Clinic; Great Barrington (MA); On-site; USD 26,000 - 39,000; Full time

Job summary

Cleveland Clinic Fairview Hospital is seeking a Health Unit Coordinator for the Medical ICU in Great Barrington, MA. This night-shift position supports patient care by handling admissions, records, and unit operations to ensure smooth departmental flow.

The HUC will greet patients, respond to call lights, assist with transfers/discharges, and support families with directions while maintaining accurate documentation and handling essential computer tasks.

Qualifications

• Minimum qualifications: High School Diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and troubleshooting equipment failures.

Skills

Customer service

Typing

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Cleveland Clinic Fairview Hospital is seeking a Health Unit Coordinator for the Medical ICU in Great Barrington, MA. This night-shift position supports patient care by handling admissions, records, and unit operations to ensure smooth departmental flow.

The HUC will greet patients, respond to call lights, assist with transfers/discharges, and support families with directions while maintaining accurate documentation and handling essential computer tasks.