Microsoft Programs Delivery Manager (Hybrid, 50% Travel)

RSM; Inwood (TX); Hybrid; USD 112,000 - 226,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonus

Job summary

RSM is seeking a delivery leader for its Program and Project Management practice to oversee complex Microsoft programs and major workstreams. You will partner with VP- and Director-level stakeholders and guide delivery across Dynamics 365 ERP/CE, Power Platform, and AI-enabled solutions.

You will manage governance, leverage SAFe/ Scrum/ waterfall, and drive organizational change for 100–500+ users, with growth toward Director level based on performance.

Qualifications

• 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment.
• Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources.
• Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions.
• Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication.

Responsibilities

• Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M–$8M and teams of 10–20 resources.
• Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services.
• Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service.
• Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting.
• Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity.
• Lead Organizational Change Management (OCM) activities for Microsoft implementations impacting 100–500+ users.
• Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview.
• Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations.

Skills

Delivery leadership

Program management

Client-facing

Stakeholder management

Hybrid delivery

Education

Bachelor’s degree

Tools

Dynamics 365 ERP

Dynamics 365 CE

Power Platform

Azure integration services

Microsoft Fabric

Purview

Copilot Studio

Azure OpenAI Service

Job description

RSM is seeking a delivery leader for its Program and Project Management practice to oversee complex Microsoft programs and major workstreams. You will partner with VP- and Director-level stakeholders and guide delivery across Dynamics 365 ERP/CE, Power Platform, and AI-enabled solutions.

You will manage governance, leverage SAFe/ Scrum/ waterfall, and drive organizational change for 100–500+ users, with growth toward Director level based on performance.