Dynamics 365 CRM & CE Delivery Lead

RSM US LLP; Chicago (IL); Hybrid; USD 95,000 - 192,000; Full time

Job summary

RSM US LLP in Chicago, IL seeks an experienced Project Manager to lead CRM and technology development initiatives across the project lifecycle. The role emphasizes cross-functional collaboration with stakeholders and teams to deliver on strategic goals.

The ideal candidate has 5–8 years of leading technical projects, with strong Dynamics CE experience and PMP preferred. RSM offers a hybrid work model and competitive rewards that align with performance.

Qualifications

• Minimum 5–8 years of experience leading technical teams and projects.
• Proven experience in CRM solutions within budget, scope and cost (Microsoft Dynamics CE).
• Strong leadership to assemble and motivate high-performing teams.
• Business-facing skills and ability to communicate with stakeholders.
• Solid understanding of financial analysis and planning.
• Ability to multitask and manage multiple responsibilities.
• Proven ability to influence and drive change.

Responsibilities

• Plan, coordinate, and execute all aspects of assigned projects through the lifecycle.
• Establish Cost Benefit Analysis through required phases.
• Regularly communicate project status, risks, and issues to Program Director and stakeholders.
• Manage project plans, schedules, budgets, and team deliverables.
• Oversee execution to meet business goals and approved objectives.
• Revise plans as needed while following SDLC methodology.
• Manage CE implementations end-to-end.

Skills

Project management

CRM implementations

Microsoft Dynamics CE

Team leadership

Budget & scheduling

SDLC

Stakeholder communication

Analytical skills

Education

Bachelor's degree in Computer Science/IT/Related Field

PMP certification

Tools

MS Project

MS Office

Job description

RSM US LLP in Chicago, IL seeks an experienced Project Manager to lead CRM and technology development initiatives across the project lifecycle. The role emphasizes cross-functional collaboration with stakeholders and teams to deliver on strategic goals.

The ideal candidate has 5–8 years of leading technical projects, with strong Dynamics CE experience and PMP preferred. RSM offers a hybrid work model and competitive rewards that align with performance.