Microsoft Dynamics CRM Technical Solution Architect

HSO; New York (NY); On-site; USD 119,000 - 215,000; Full time

Job summary

Join a forward-thinking company as a Microsoft Dynamics CRM Technical Solution Architect, where you'll leverage your expertise to interact with clients, understand their business requirements, and deliver tailored CRM solutions. In this dynamic role, you'll conduct business process analysis, create solution designs, and mentor junior consultants. Enjoy a collaborative environment with unlimited paid time off and a flexible benefits program. If you're passionate about CRM and eager to make a significant impact, this is the perfect opportunity for you!

Benefits

Unlimited paid time off

Flexible benefits program

Medical, dental & vision coverage

401(k) plan with company match

Qualifications

• 5+ years of experience with Dynamics CRM implementations.
• Ability to envision and architect CRM solutions with clients.

Responsibilities

• Interact with clients to understand business requirements.
• Create solution designs to address client needs.

Skills

Dynamics CRM

Business Process Analysis

Solution Design

Multitasking

Troubleshooting

Mentoring

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business Administration

Bachelor's degree in MIS

Job description

Microsoft Dynamics CRM Technical Solution Architect

Microsoft Dynamics CRM Technical Solution Architect

2 weeks ago Be among the first 25 applicants

As a Microsoft Dynamics CRM Technical Solution Architect you will:

• Interact with prospects/clients to understand business requirements
• Demonstrate Dynamics CRM solution capabilities to the client
• Conduct business process analysis and create Fit/Gap report
• Create solution design to address client business, interface and performance requirements
• Advise on complex Dynamics CRM business cases and propose comprehensive solutions based on CRM, 3rd parties and customizations
• Assist sales and presales teams with preparing proposals, client presentations and support the sale of professional services when necessary
• Identify creative workarounds to meet requirements without the development of custom code
• Use proven methodologies to deliver successful projects
  
  
  

You're great at:

• Multitasking, being flexible & paying close attention to detail
• Working in a highly collaborative team environment
• Diagnosing and troubleshooting complex CRM issues with creative solutions
• Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation
• Mentoring and guiding junior consultants on best practices/approaches
• Learning new concepts quickly and thoroughly
• Promoting the mission and Shared Values of our company
  
  
  

Requirements

• Bachelor's degree required in Computer Science, Business Administration, MIS or related field
• 5+ years of solution architect experience working with recent versions of Dynamics CRM Online
• 5+ years of experience including expertise in Dynamics CRM implementations as well as application deployment and/or distributed system implementation
• Hands-on experience with multi-phase, global, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery
• Deep know-how and proved record of applying CRM in one or more industries, Financial Services and Public Sector preferred
• Proven experience in presales activities including Proof of Concepts, Demo, Presentations and positioning in front of C-Level Executives
• Ability to envision, architect, and evangelize CRM solutions with clients
• An understanding of the functional capabilities and limitations for out of the box functionality as well as custom code
• Proven experience with estimating, scoping, and writing effective SOW's that set expectations and limit risk
• Ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks
• Ability to move between high level architectural review/design and the "roll up the sleeves" level of performing all phases of a CRM delivery project
  
  
  

Benefits

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you'll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Technology, Information and Internet

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