Microsoft Dynamics CRM Functional Solution Architect

HSO group; New York (NY); On-site; USD 119,000 - 215,000; Full time

Job summary

A leading technology company seeks a Microsoft Dynamics CRM Functional Solution Architect to lead enterprise-level D365 CE implementations in New York. This role involves conducting business process analysis, acting as a solution advisor, and overseeing the entire project lifecycle, ensuring client's success in utilizing the application. Ideal candidates will have strong presentation skills, technical knowledge of Microsoft Dynamics, and a proven track record in sales or technical implementations.

Benefits

Unlimited time off

Performance-based bonus

Medical, dental & vision coverage

Flexible spending accounts

401(k) plan with company match

Qualifications

• 7 years experience in Microsoft Dynamics CRM sales or implementation.
• Strong understanding of sales and marketing business processes.
• Experience with Microsoft Dynamics Power Platform or Dynamics 365 Marketing.

Responsibilities

• Lead D365 CE implementations, conducting business process analysis.
• Act as a solution advisor during design, development, testing, and deployment phases.
• Finalize functional specifications and oversee testing and issue resolution.

Skills

Presentation Skills

Attention to Detail

Business Process Analysis

Solution Architecture

Education

Bachelor's Degree in Business

Bachelor's Degree in Computer Science

Tools

Microsoft Dynamics CRM

Microsoft Power Platform

Job description

Microsoft Dynamics CRM Functional Solution Architect

Microsoft Dynamics CRM Functional Solution Architect

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As a Microsoft Dynamics CRM Functional Solution Architect, you will...

• Act as Functional Solution Architect (FSA) on projects while implementing various modules of D365 CE; Provide inputs to HSO project estimator
• Perform the Solution Advisory/Solution Architect role in the analysis phase of a D365 CE implementation
• Accurately estimate entire enterprise-level projects along with appropriate resources and skillsets required
• Conduct Business Process Analysis (BPA), create the Solution Blueprint document and perform Fit/Gap analysis
• Act as solution advisor to the project during design/development, testing and deployment phases
• Ensure a formal process is in place for testing and issues resolution, specifically around the functional architecture and integration points of the implementation
• Finalize and sign-off on functional specifications, unit and system test scripts, and deployment plans
• Ensure training will cover all relevant topics allowing client successful use and maintenance of the application
• Act as escalation point for all support issues during and after a project
• Adhere to and improve implementation methodology as the business paradigm changes; Share best practices with team
• Travel as the needs of clients and our business dictate
  
  
  

You're great at...

• Working side-by-side with the sales team, engaging with key stakeholders at prospective clients to understand current business processes
• Define high-level business requirements, and configure and lead solution demonstrations that illustrate how Dynamics 365 can meet the client's needs, while also helping to communicate Microsoft's unique value proposition in the marketplace
• Actively participate in the full lifecycle of Dynamics 365 CRM sales and client evaluation activities, helping to develop and execute pre-sales strategies, drive proposal efforts, and provide pre-sales support
• Confidently present and articulate the business value of the proposed solution to business managers and executives
• Assist in maintaining the company's demonstration environments, demo data, and other presentation tools
• Participate in project scoping and implementation strategy workshops during the proposal phase
• Stay up to date on new feature enhancements and capabilities provided by Microsoft in subsequent feature releases
• Assist in defining investment opportunities for HSO Dynamics 365 IP
  
  
  

Requirements

• 7 years experience with Microsoft Dynamics CRM sales or implementation
• Bachelor's Degree in Business, Computer Science, or related field
• Strong understanding of sales and marketing business processes, with knowledge or experience in the Professional Services industry a plus
• Experience with Microsoft Dynamics Power Platform or Dynamics 365 Marketing
• Knowledge of complementary Microsoft tools across Azure and the PowerBI
• Detailed preparation skills and attention to detail
• Strong presentation skills and comfort in speaking in front of C-level client stakeholders
  
  
  

Benefits

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you'll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Technology, Information and Internet

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