- Interviews: MS Teams video interview with camera ON. 2nd round may be held in-person. Candidates MUST be available for an in-person interview.
- Duration: 1 year with possible extension
- Hybrid: Will need to be onsite from day 1, two days a week. (Mon/Tues onsite)
- Local candidates ONLY
Top Skill & Years of Experience Required:
- MS Dynamics, MS Azure, and Application Support – 5+ years of extensive experience
- Power Apps, Power Portal, and Power Pages – 5+ years of hands-on experience
- Infrastructure, Network, and Application Support – 5+ years of experience
- Technical Customer Service Analyst – 5+ years of experience
Required Certifications:
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
- ITIL Foundation Certification
Please note: This is a hybrid position. Resource will serve as both a Dynamics Architect and a developer.
The resource will be responsible for the design, maintenance, development, and enhancement of the agency applications. This position is responsible for providing advanced technical support for Dynamics 365 Platforms. As a Programmer Analyst, they will both perform and leading the team with project tasks, including but not limited to, gathering requirements, planning, analyzing, designing, testing, implementation, documentation and the maintenance of Dynamics 365 and Power Platform Implementations.
Skillset:
- 5+ years of working experience with Dynamics 365 and Power Platform Implementations
- Architect Experience 3+ years
- Power Platform Solutions, particularly Power Automate and Power Pages. 5+ years
- Azure DevOps 5+ years
- Data Architecture Experience- 3+ years
- Infrastructure/Network and Application Support - 5+ years
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts
- Identification of risks and issues from a technical perspective.
- Abilities to prepare detailed written instructions and documentation.
- Abilities to effectively make oral and written reports and presentations and prepare clear and concise documentation.
- Experience in performing analysis and requirements gathering with customers.
- An ability to resolve complex problems in a timely manner and seeks optimum solutions.
- Ability to communicate technical terminology at a level appropriate to the audience.
- Effective at creating highly complex assignments in a high stress work environment.
- Ability to troubleshoot application issues under pressure.
- Technical Customer Service Analyst - 5+ years
- Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years