Microsoft Dynamics Consultant

InstantServe LLC; Lansing (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

InstantServe LLC is seeking a qualified candidate for a hybrid Support Analyst role in Michigan. The position requires strong experience with MS Dynamics, MS Azure, and Power Apps, along with extensive infrastructure and network support knowledge.

The role demands 5+ years of professional experience in technical customer service and application support, with onsite availability from Day 1 and proximity within 100 miles of Lansing, MI. Team interviews will be conducted in person or via Teams.

Qualifications

• 5+ years of extensive experience with MS Dynamics, MS Azure and application support.
• 5+ years of hands-on experience with Power Apps, Power Portal and Power Pages.
• 5+ years of experience in Infrastructure, Network and Application Support.
• 5+ years of experience as a Technical Customer Service Analyst.

Responsibilities

• MS Dynamics, MS Azure & Application Support: 5+ years of extensive experience.
• Power Apps, Power Portal & Power Pages: 5+ years of hands-on experience.
• Infrastructure, Network & Application Support: 5+ years of experience.
• Technical Customer Service Analyst: 5+ years of experience.

Skills

MS Dynamics

MS Azure

Power Apps

Infrastructure/Network/Apps

Education

Microsoft Dynamics 365 Customer Service Functional Consultant Associate

ITIL Foundation Certification

Job description

Submission Deadline: August 27, 2026 at 10:00 AM EST

Work Arrangement

• Hybrid schedule — 2 days onsite every week (Monday & Tuesday)
• No remote-only option
• Must be available onsite from Day 1
• Local candidates only: Must reside within 100 miles of Lansing, MI at the time of submission

About the Role

Interview Process

• 1st round: Microsoft Teams video interview with camera ON
• 2nd round: May be conducted in person

Responsibilities

• Top Required Skills
• MS Dynamics, MS Azure & Application Support: 5+ years of extensive experience
• Power Apps, Power Portal & Power Pages: 5+ years of hands‑on experience
• Infrastructure, Network & Application Support: 5+ years of experience
• Technical Customer Service Analyst: 5+ years of experience

Qualifications

• Required Certifications
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• ITIL Foundation Certification

Required Skills

MS Dynamics, MS Azure & Application Support: 5+ years of extensive experience

Power Apps, Power Portal & Power Pages: 5+ years of hands‑on experience

Infrastructure, Network & Application Support: 5+ years of experience

Technical Customer Service Analyst: 5+ years of experience

Preferred Skills

None specified.

Pay range and compensation package

Not specified.

Equal Opportunity Statement

We are committed to diversity and inclusivity.