Microsoft Dynamics 365 Support & Development Consultant

Version 1; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid/Remote работа

Обучение и сертификации

Гибкий график

Пенсионное/медицинское страхование

Job summary

Version 1 ищет специалиста по поддержке и разработке Microsoft Dynamics 365 для работы с клиентами рынка среднего и крупного бизнеса. В обязанности войдет проектирование, реализация и поддержка решений на Dynamics 365/CRM и Power Platform, включая плагины и интеграции.

Роль предполагает взаимодействие с заказчиками на протяжении жизненного цикла решений. Требуется опыт разработки на C#/.NET и JavaScript, знание ASP.NET/MVC и Power Platform.

Qualifications

• Требуется опыт работы с Microsoft Dynamics 365 CRM/Customer Engagement.
• Уровень разработки: C#, .NET и JavaScript.
• Опыт разработки плагинов, Custom Workflow Activities и интеграций.
• Хорошие знания Microsoft Power Platform, особенно Power Automate.
• Опыт поддержки и устранения проблем Dynamics 365 в рабочих средах.
• Опыт работы в службах поддержки приложений или управляемых сервисах.

Responsibilities

• Проектирование, разработка, настройка и поддержка решений Dynamics 365/CRM.
• Разработка плагинов и интеграций на C#, .NET и JavaScript.
• Расширение возможностей Dynamics 365 через кастомную разработку и готовые функции.
• Создание и поддержка решений на Power Platform и Power Automate.
• Устранение сложных ошибок и поддержка обновлений и миграций.
• Работа напрямую с клиентами; сбор требований и перевод их в задачи.

Skills

Dynamics 365 CRM

C#/.NET

JavaScript

ITIL Foundation

Power Platform

Tools

ASP.NET

MVC

SQL

Job description

Описание

Version 1 is a trusted technology services and digital transformation partner, helping organisations innovate, modernise and maximise the value of their technology investments. Our expertise spans cloud, data & AI, enterprise applications, digital transformation and managed services, supporting leading public and private sector organisations.

At the heart of our Managed Services capability is the Service Reliability Group (SRG), delivering business-critical services across:

• Application Managed Services
• Cloud Management & Optimisation (Azure, AWS and OCI)
• Infrastructure & Database Managed Services
• Digital Workplace & Service Desk Operations

Through our ASPIRE Managed Services Framework, SRG combines AI, automation, technical expertise and continuous improvement to help customers improve service performance, resilience and business value. Supporting customers across public sector, financial services and commercial organisations, our teams manage and optimise complex, business-critical technology environments while continually improving the services we deliver.

Задачи

Are you passionate about Microsoft technologies and looking to develop your career within a leading Microsoft Partner? We’re looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability. You’ll work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform. This is a varied role combining development, application support and customer engagement. You’ll be involved throughout the solution lifecycle, from understanding requirements and designing solutions through to development, implementation, upgrades, migrations and ongoing support.

Design, develop, configure and support Microsoft Dynamics 365/CRM solutions. Develop Plugins, Custom Workflow Activities and integrations using C#/.NET. Configure and extend Dynamics 365 using both custom development and out-of-the-box capabilities. Build and support solutions using Microsoft Power Platform and Power Automate. Troubleshoot and resolve complex Dynamics 365 application and integration issues. Support Dynamics 365 upgrades, migrations and releases. Work directly with customers to understand business and technical requirements. Translate requirements into clearly defined technical tasks, solutions and deliverables. Manage application incidents, requests and escalations within agreed SLAs. Work within ITIL-aligned service management and managed-services processes. Provide technical guidance and contribute to the successful delivery of multiple customer projects and workstreams. Identify opportunities for continual improvement across customer solutions and services.

Требования

Strong technical experience with Microsoft Dynamics 365 CRM/Customer Engagement. Hands‑on development experience with C#, .NET and JavaScript. Experience developing Dynamics 365 Plugins, Custom Workflow Activities and integrations. Good knowledge of Microsoft Power Platform, particularly Power Automate. Experience supporting and troubleshooting business‑critical Dynamics applications. Previous experience within an application support or managed services environment. Good understanding of IT service management, incidents, changes and SLAs. ITIL Foundation certification. Experience with ASP.NET and MVC. Broader Dynamics 365 Customer Experience/CE module experience.

Additional Information

Why Version 1

Be part of a global Oracle practice of 700+ specialists

Over 500+ certified professionals across the entire Oracle ecosystem

Work on large-scale, multi-pillar enterprise Oracle Cloud programmes

Work with a high‑performing, collaborative Oracle practice

Oracle Innovation Partner of the Year 2023 (EMEA)

We provide end‑to‑end Oracle business transformation services, including consulting and advisory services, implementation, integration and managed services

Our expertise in OCI enables us to deliver scalable, flexible, and high performance cloud solutions to the unique needs of our clients

Join an award‑winning consultancy recognised for innovation and delivery excellence

Clear career progression, strong leadership support, and genuine investment in your growth

A culture that values expertise, autonomy, and doing things properly

Strong career progression & mentorship through our Strength in Balance and leadership programmes, including quarterly Pathways Career Development reviews.

Significant training budget for certifications and further education.

Version 1 Annual Excellence Awards & Call-Out recognition platform celebrating achievement.

Moments that matter & enhanced maternity/paternity leave policies to support your journey.

Active ESG & CSR initiatives, allowing you to give back through fundraising, volunteering, and diversity, inclusion & belonging programmes.

Условия

• Quarterly performance-related profit share
• Hybrid / Remote working flexibility
• Pension, private healthcare, life assurance cover
• Certified Great Place to Work for 10+ years running

We have an internal recruitment team and do not accept agency candidates.

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers