Microsoft Dynamics 365 CRM/CE Consultant

RSM US LLP; Chicago (IL); Hybrid; USD 95,000 - 192,000; Full time

Job summary

RSM US LLP in Chicago, IL seeks an experienced Project Manager to lead CRM and technology development initiatives across the project lifecycle. The role emphasizes cross-functional collaboration with stakeholders and teams to deliver on strategic goals.

The ideal candidate has 5–8 years of leading technical projects, with strong Dynamics CE experience and PMP preferred. RSM offers a hybrid work model and competitive rewards that align with performance.

Qualifications

• Minimum 5–8 years of experience leading technical teams and projects.
• Proven experience in CRM solutions within budget, scope and cost (Microsoft Dynamics CE).
• Strong leadership to assemble and motivate high-performing teams.
• Business-facing skills and ability to communicate with stakeholders.
• Solid understanding of financial analysis and planning.
• Ability to multitask and manage multiple responsibilities.
• Proven ability to influence and drive change.

Responsibilities

• Plan, coordinate, and execute all aspects of assigned projects through the lifecycle.
• Establish Cost Benefit Analysis through required phases.
• Regularly communicate project status, risks, and issues to Program Director and stakeholders.
• Manage project plans, schedules, budgets, and team deliverables.
• Oversee execution to meet business goals and approved objectives.
• Revise plans as needed while following SDLC methodology.
• Manage CE implementations end-to-end.

Skills

Project management

CRM implementations

Microsoft Dynamics CE

Team leadership

Budget & scheduling

SDLC

Stakeholder communication

Analytical skills

Education

Bachelor's degree in Computer Science/IT/Related Field

PMP certification

Tools

MS Project

MS Office

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

At RSM, we offer a competitive benefits and compensation package for all our people.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship‑building. Some roles may be virtual or primarily on‑site based on role requirements, team priorities and client needs.

At RSM, we do not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail]. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Key Responsibilities

• Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
• Establishing Cost Benefit Analysis through required phases of the project.
• Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues.
• Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
• During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
• Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
• Responsible for managing all aspects of CE implementations.

Basic Qualifications

• Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development
• Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE
• Proven leader with the ability to assemble, lead, and motivate high performing teams.
• Proven business facing skills.
• Solid understanding of financial analysis and planning.
• Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
• Strong understanding of technology, ability to learn new technologies and applying them.
• Proven experience in influencing, leading teams and driving change.

Preferred Qualifications

• Superior verbal and written communication skills
• Strong stakeholder management skills
• Strong critical thinking and problem‑solving skills
• Intermediate to advanced Microsoft Office skills
• Proficient with MS Project or related tool
• PMP certification desired

Compensation

Compensation Range: $95,400 - $192,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Why work at RSM?

At RSM, we accomplish meaningful work and make an impact on the world around us. We work hard to fully understand our clients and work even harder to understand and identify your unique skills. We celebrate the differences among us and empower our talented professionals to grow forward, both personally and professionally. Our clients benefit from fresh insights and energy as we collaborate to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.