Microsoft 365 Cloud Admin & IT Support Pro

Insight Global; Peachtree Corners (GA); On-site; USD 95,000 - 145,000; Full time

Job summary

Insight Global is seeking a Microsoft 365 Cloud Administrator / IT Support Specialist to manage and optimize the organization’s cloud-first Microsoft environment, delivering Tier 1-3 end-user support.

This role serves as the primary administrator for Microsoft 365, Exchange Online, Entra ID, Intune, Teams, and related cloud services, ensuring secure and reliable access to business-critical applications and collaboration platforms.

Qualifications

• 4–6 years of experience with Microsoft cloud technologies.
• Hands-on experience with Microsoft 365 services.
• Experience providing Tier 1–3 technical support.

Responsibilities

• Administer and support Microsoft 365 services via the Microsoft 365 Admin Center.
• Manage Exchange Online including mailboxes, shared mailboxes, and mail flow.
• Administer Microsoft Entra ID (Azure AD) including MFA and conditional access.
• Manage Intune for endpoint administration, app deployment, and device lifecycle.
• Administer Teams, SharePoint Online, and OneDrive for Business.
• Troubleshoot outages, authentication issues, and integrations.
• Maintain cloud security best practices and document procedures.

Skills

Cloud administration

End-user support

Troubleshooting

Communication skills

Tools

Microsoft 365 Admin Center

Exchange Admin Center

Teams

SharePoint Online

OneDrive for Business

Entra ID / Azure AD

Intune

Job description

Insight Global is seeking a Microsoft 365 Cloud Administrator / IT Support Specialist to manage and optimize the organization’s cloud-first Microsoft environment, delivering Tier 1-3 end-user support.

This role serves as the primary administrator for Microsoft 365, Exchange Online, Entra ID, Intune, Teams, and related cloud services, ensuring secure and reliable access to business-critical applications and collaboration platforms.