Microscope Field Service Technician: Hands-on Repair & Travel

New York Microscope Co.; Village of Mineola (NY); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Paid Vacations and holidays

Commission incentive opportunities

On-the-Job training provided

Job summary

New York Microscope Co. is seeking a motivated Small Parts/Instruments Service/Repair Technician to join our service team. This role performs general service and repairs on microscopes and laboratory instruments, at our shop and at customer sites, with occasional travel.

Ideal candidates have hands-on mechanical or technical repair experience and strong troubleshooting skills. We offer training, competitive pay, and opportunities for advancement; a valid driver’s license and high school diploma

Qualifications

• Hands-on experience with small equipment/instrument installation, service or mechanical repair.
• Strong troubleshooting skills and problem-solving ability.
• Willingness to travel to customer sites and work independently or with a team.
• Excellent communication and interpersonal skills.
• Must have High School Diploma or equivalent.
• Valid clean driver’s license.

Responsibilities

• Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.
• Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.
• Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites
• Review service requests and inspect to diagnose issues & determine repair scope
• Communicate professionally with customers, vendors and internal team members
• Exercise independent judgment to resolve technical issues efficiently
• Complete accurate service documentation and field service reports.
• Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)
• Support other projects and tasks as assigned

Skills

Troubleshooting

Mechanical repair

Customer communication

Travel willingness

Education

High School Diploma

Job description

New York Microscope Co. is seeking a motivated Small Parts/Instruments Service/Repair Technician to join our service team. This role performs general service and repairs on microscopes and laboratory instruments, at our shop and at customer sites, with occasional travel.

Ideal candidates have hands-on mechanical or technical repair experience and strong troubleshooting skills. We offer training, competitive pay, and opportunities for advancement; a valid driver’s license and high school diploma