Small Instruments Field Service Technician

New York Microscope Co.; Village of Mineola (NY); Vor Ort; USD 55.000 - 62.000; Vollzeit

Benefits dieser Stelle

Paid Vacations and holidays

Commission incentive opportunities

On-the-Job training provided

Zusammenfassung

New York Microscope Co. is seeking a motivated Small Parts/Instruments Service/Repair Technician to join our service team. This role performs general service and repairs on microscopes and laboratory instruments, at our shop and at customer sites, with occasional travel.

Ideal candidates have hands-on mechanical or technical repair experience and strong troubleshooting skills. We offer training, competitive pay, and opportunities for advancement; a valid driver’s license and high school diploma

Qualifikationen

• Hands-on experience with small equipment/instrument installation, service or mechanical repair.
• Strong troubleshooting skills and problem-solving ability.
• Willingness to travel to customer sites and work independently or with a team.
• Excellent communication and interpersonal skills.
• Must have High School Diploma or equivalent.
• Valid clean driver’s license.

Aufgaben

• Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.
• Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.
• Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites
• Review service requests and inspect to diagnose issues & determine repair scope
• Communicate professionally with customers, vendors and internal team members
• Exercise independent judgment to resolve technical issues efficiently
• Complete accurate service documentation and field service reports.
• Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)
• Support other projects and tasks as assigned

Kenntnisse

Troubleshooting

Mechanical repair

Customer communication

Travel willingness

Ausbildung

High School Diploma

Jobbeschreibung

Benefits

Co Car During Business Hours

Paid time off

Training & development

Competitive salary

Job description

Position Type: Full-Time

Overview: We are a small family-owned microscope sales and service business, 40 years strong, seeking a motivated & reliable Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers. Experience with troubleshooting and repairing small instruments is a must; microscopes or laboratory/medical equipment repair experience is preferred but not required - we are willing to train the right candidate with a strong mechanical and technical aptitude and work ethic. Resumes Accepted Online Only- PLEASE DO NOT CALL OUR OFFICE.

Responsibilities

Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.

Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.

Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites

Review service requests and inspect to diagnose issues & determine repair scope

Communicate professionally with customers, vendors and internal team members

Exercise independent judgment to resolve technical issues efficiently

Complete accurate service documentation and field service reports.

Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)

Support other projects and tasks as assigned

Requirements

Hands-on experience with small equipment/instrument installation, service or mechanical repair

Strong troubleshooting skills and problem-solving ability

Ability to work independently as well as part of a team

Excellent communication and interpersonal skills

Positive attitude, strong work ethic and willingness to learn

Ability & willingness to travel to customer sites

High School Diploma or equivalent

Must be willing to travel, potentially overnight

A valid clean driver’s license.

Preferred Qualifications

Experience servicing small Instruments/microscopes or laboratory/medical equipment.

Component-level troubleshooting and repair experience

Ability to analyze & repair small, complex mechanical or electromechanical components

Compensation

Salary is based on experience. We offer competitive pay and are willing to train motivated individuals to become skilled service technicians. Salary $55,120 - $62,400

Benefits

Paid Vacations and holidays

Commission incentive opportunities

Opportunity for Advancement

On-the-Job training provided for motivated candidates

Full-Time position