Miami Luxury Fashion Advisor - Elevate Client Experience

CHANEL; Miami (FL); On-site; USD 83,097,000 - 94,558,000; Full time

Benefits offered by this job

Hybrid work options

Wellbeing days

Parental leave

Milk Stork

Care.com Membership

Vacation days

401K and pension

Healthcare benefits

Life insurance

Job summary

CHANEL in Miami Design District invites applications for a Fashion Advisor role focused on delivering exceptional client service and fashion expertise. The position emphasizes converting walk-ins to clients, building loyalty and brand ambassadors, and collaborating with a diverse sales team under boutique leadership.

The ideal candidate thrives in a team, communicates effectively, and shows passion for CHANEL history and luxury.

Qualifications

• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.

Responsibilities

• Lead development of new customers by converting walk-in traffic to clients and brand ambassadors.
• Optimize the client experience with prompt, professional and courteous service.
• Build genuine client relationships through thoughtful outreach.
• Demonstrate a can-do attitude to raise service levels and exceed expectations.
• Take in repairs and follow up with clients regarding repairs and alterations.

Skills

Client service

Communication skills

Teamwork

Fashion knowledge

Foreign language skills

Education

High School Diploma

Job description

CHANEL in Miami Design District invites applications for a Fashion Advisor role focused on delivering exceptional client service and fashion expertise. The position emphasizes converting walk-ins to clients, building loyalty and brand ambassadors, and collaborating with a diverse sales team under boutique leadership.

The ideal candidate thrives in a team, communicates effectively, and shows passion for CHANEL history and luxury.