Miami FinTech Technical Account Manager

Maple West LLC; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Dynamic work environment

Growth opportunities

Job summary

Maple West LLC, a financial technology company, is seeking a Technical Account Manager in Miami, FL. This full-time role focuses on managing client relationships, understanding technical challenges, and guiding customers to maximize product value.

You will drive product success within client organizations and collaborate with internal teams to deliver tailored solutions. Join a dynamic, fast-paced environment that emphasizes innovation, professional growth, and a commitment to excellence.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in a Technical Account Management role.
• Strong technical knowledge of products and services.
• Excellent communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Proficient in relevant technical tools and platforms.

Responsibilities

• Manage and nurture key client relationships to ensure satisfaction and retention.
• Provide technical guidance and support to clients to maximize product value.
• Collaborate with internal teams to address clients' technical needs and resolve issues promptly.
• Stay updated with industry trends to offer innovative solutions to clients.
• Participate in sales activities, including proposal development and presentations.
• Analyze client feedback and suggest improvements to products and services.

Skills

Technical account management

Technical knowledge

Communication skills

Relationship building

Team collaboration

Education

Bachelor's degree in Computer Science/Engineering or related field

Job description

Maple West LLC, a financial technology company, is seeking a Technical Account Manager in Miami, FL. This full-time role focuses on managing client relationships, understanding technical challenges, and guiding customers to maximize product value.

You will drive product success within client organizations and collaborate with internal teams to deliver tailored solutions. Join a dynamic, fast-paced environment that emphasizes innovation, professional growth, and a commitment to excellence.