Miami-Based Business Development & Partner Training Specialist

Royal Caribbean Group; Miami, Northern (FL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Royal Caribbean Group in Miami is seeking a Business Development Specialist to support Host Agency relations and the 2nd phone field program. You will implement and execute programs, maintain knowledge of options, and collaborate with IT, Sales Admin, and sister brands to drive revenue growth.

This onsite role requires a bachelor’s degree, 1–2 years in Sales/Marketing, and strong communication, presentation, and organizational skills.

Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience.
• One to two years of experience in Sales and/or Marketing, or a combination of education and relevant experience.
• Travel industry background preferred.

Responsibilities

• Build and maintain relationships with Host Agencies and their Independent Contractors.
• Conduct outbound sales calls to new and established 2nd phone field agencies to uncover sales opportunities.
• Maintain Host Agency contact lists in Salesforce and increase engagement with non-2nd phone field Independent Contractors.
• Identify strategic initiatives with the Director and Sr. Host Agency Account Executive based on Independent Contractor engagement priorities.
• Assist with the coordination and delivery of customized Independent Contractor trainings, including face-to-face sessions, ship tours, local events, and virtual trainings.
• Support standard operating procedures for the implementation of the 2nd phone field program.
• Maintain complete knowledge of all Royal Caribbean International products, services, and brand representation.
• Work with cross-functional departments to ensure execution of sales goals.
• Travel occasionally as required.
• Perform other duties as required.

Skills

Verbal communication

Written communication

Organizational skills

Presentation skills

Negotiation

Interpersonal skills

Education

Bachelor’s degree in related field

Tools

Microsoft Office 365

Outlook

Excel

PowerPoint

Job description

Royal Caribbean Group in Miami is seeking a Business Development Specialist to support Host Agency relations and the 2nd phone field program. You will implement and execute programs, maintain knowledge of options, and collaborate with IT, Sales Admin, and sister brands to drive revenue growth.

This onsite role requires a bachelor’s degree, 1–2 years in Sales/Marketing, and strong communication, presentation, and organizational skills.