Learning & Development Manager — Trade Marketing (Miami)

Royal Caribbean Group; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Royal Caribbean Group is seeking a Manager of Learning and Development for Celebrity Training in Miami. You will lead strategy and execution of training programs for the Sales organization and travel advisors, ensuring onboarding, product knowledge, and sales effectiveness are built into scalable experiences.

You will partner with Sales and cross-functional leaders, manage budgets and vendors, and drive measurable business impact with innovative learning solutions, including seminars at sea and

Qualifications

• Bachelor’s degree in business, marketing, communications, education, organizational development, instructional design, or a related field.
• 5+ years of progressive experience in learning and development, sales training, marketing, or sales enablement with team leadership.
• Cruise/travel industry experience is strongly preferred, especially supporting sales organizations or travel advisor channels.

Responsibilities

• Develop and execute learning strategies aligned with priorities and commercial objectives.
• Lead design, development, implementation, and continuous improvement of training programs for internal sales teams and external travel advisors.
• Oversee onboarding, product education, sales effectiveness, leadership development, and ongoing professional growth.
• Manage training calendars, budgets, vendor relationships, and course content.

Skills

Leadership

Instructional design

Facilitation

Presentation skills

Project management

Power BI

LMS tools

Communication

Budget management

Education

Bachelor’s degree in related field

Tools

Power BI

LMS platforms

Canva

Microsoft Copilot

Job description

Royal Caribbean Group is seeking a Manager of Learning and Development for Celebrity Training in Miami. You will lead strategy and execution of training programs for the Sales organization and travel advisors, ensuring onboarding, product knowledge, and sales effectiveness are built into scalable experiences.

You will partner with Sales and cross-functional leaders, manage budgets and vendors, and drive measurable business impact with innovative learning solutions, including seminars at sea and