Mgr, Outpatient Non-Clinical Rehab Ops

AdventHealth; Orange City (FL); On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Job summary

AdventHealth is seeking a capable leader for the Sports Med & Rehab Orange City location. The role supports patient access, coordinates staffing, and drives efforts to grow physician referrals within the community. A Bachelor’s degree and 2+ years in healthcare are required, with leadership experience preferred.

The position emphasizes collaboration with clinicians, maintenance of department standards, and proactive engagement in patient outcomes and service quality.

Qualifications

• Bachelor's degree required with 2+ years in healthcare.
• Leadership experience preferred.
• Strong communication and organizational skills required.

Responsibilities

• Alerts leadership to daily staffing levels, case load, customer service issues, and staff discourse.
• Participates in marketing to physicians/physician practices to build referral relationships.
• Supports consumer marketing and public awareness through participation in community events, educational lectures/speaking, and/or other extension of clinical expertise to the community.
• Provides support to the patient access team by calling physicians, scanning documents, calling patients, and scheduling.

Skills

Staff management

Operations management

Communication

Customer service

Education

Bachelor's degree

Healthcare-related field or equivalent experience

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

1055 SAXON BLVD

City

ORANGE CITY

State

Florida

Postal Code

32763

Job Description

• Location: AdventHealth Sports Med & Rehab Orange City 1053 Medical Center Drive suite 151 Orange City Fl 32763
• Schedule: Monday - Friday 8am - 5pm
• Alerts leadership to daily staffing levels, case load, customer service issues, and staff discourse.
• Participates in marketing to physicians/physician practices to build referral relationships.
• Supports consumer marketing and public awareness through participation in community events, educational lectures/speaking, and/or other extension of clinical expertise to the community.
• Provides support to the patient access team by calling physicians, scanning documents, calling patients, and scheduling.
• Tracks insurance benefits for patients requiring authorization and assists in insurance verification/authorization as needed.
• Supervises and assists clinicians with patient care to promote the achievement of identified patient outcomes.
• Manages all department maintenance, including cleaning equipment, monitoring temperatures, and ensuring mechanical checks and calibrations are completed.
• Tracks productivity, efficiency, and ensures accurate and complete end-of-month billing.
• Completes technical audits of charts to ensure all documentation is present.
• Orients new staff to the center and department under the direction of the Rehab Director.
• Assures all employees submit payroll information weekly and submits all expense reports.
• Attends facility meetings and assists with survey compliance as requested. Other duties as assigned.

Knowledge, Skills, And Abilities

• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]
• Ability to organize, communicate and implement departmental goals and program objectives within the perspective of Florida Hospital’s Mission and Values [Required]
• Multi-tasking ability [Preferred]
• Problem-solving ability [Preferred]
• Organizational skills [Preferred]
• Customer service and communication skills [Preferred]

Education

• Bachelor's [Required]

Field Of Study

• with a concentration in a healthcare-related field OR equivalent experience in healthcare

Work Experience

• 2+ healthcare related experience [Required]
• Leadership experience [Preferred]

Additional Information

• An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelor's degree and 2+ years of experience OR
• Associates degree and 4+ years of experience OR
• High School Grad or Equivalent and 6+ years of experience.

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$60,257.60 - $112,070.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.