Mgr, Inside Sales

Natera; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Natera is seeking an Inside Sales Manager to lead the Inside Sales Team and collaborate with field sales to expand the customer base. The role emphasizes handling inbound leads, outbound calls, and shaping strategies to grow revenue and market share.

As a senior commercial leader, you will coach reps, work with Marketing on campaigns, and develop scripts and qualifying questions to advance call campaigns and opportunities.

Responsibilities

• Oversee daily activities performed by the Inside Sales Team and support all escalations, driving each member toward expected weekly, monthly and quarterly goals through regular coaching and 1:1’s.
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns.
• Coordinates budgets, organizing and implementing sales strategies, and is responsible for achieving overall sales objectives.
• In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns.
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning, to establish an approach for successful solution selling.

Skills

Spanish speaking

Job description

POSITION SUMMARY:

Spanish Speaking Preferred

The Inside Sales Manager is a senior level commercial position responsible for strategically leading the Inside Sales Team. As the team leader, the Inside Sales Manager is accountable to develop inside sales strategies and tactics to support the outside sales team and grow our customer base. The team assesses and handles inbound lead calls, makes outbound sales and customer retention calls, and gathers critical sales opportunity information to pass to the field sales team. Working closely with field sales management colleagues, the Inside Sales Manager leading the Inside Sales Representatives, will develop and implement action plans to increase the customer base, maximize sales revenue and increase market share by demonstrating commitment to surpass our customers’ expectations.

PRIMARY RESPONSIBILITIES:

• Oversee daily activities performed by the Inside Sales Team and support all escalations, driving each member toward expected weekly, monthly and quarterly goals through regular coaching and 1:1’s.
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns.
• Coordinates budgets, organizing and implementing sales strategies, and is responsible for achieving overall sales objectives.
• In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns.
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning, to establish an approach for successful solution selling.