Mgr., Catering

Jobs2Web; Newport Beach (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

The Resort at Pelican Hill in Newport Beach, CA is seeking an experienced Catering Sales Manager to drive corporate and social catering business, generating leads and developing quality relationships to ensure revenue growth and repeat guests.

You will coordinate all catering sales activities, present menus, tour facilities, and negotiate bookings, while maintaining five-star service standards across events.

Qualifications

• Excellent reading, writing and oral proficiency in the English language.
• 2 - 3 years previous catering sales.
• Strong selling and interpersonal skills.
• Cold Calling skills.
• Knowledge of Golf Catering Sales and Operation preferred

Responsibilities

• Solicit and book various catering business sources.
• Develop creative and attractive menu presentations for potential clients.
• Respond to inquiries regarding catering space.
• Maintain an active trace/follow-up system on personal sales calls.
• Coordinate sales efforts between sales department and catering to maximize revenue.
• Conduct tours with meeting planners and potential clients.
• Negotiate to maximize revenue while satisfying client needs.
• Coordinate with other departments to ensure guest satisfaction.
• Attend required meetings and prepare monthly booking reports.
• Aim to achieve yearly personal sales booking goals.

Skills

Catering sales

Cold calling

Relationship building

Event planning

Negotiation

Communication skills

Delphi

Micros

Tools

Delphi

Micros

Job description

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A catering sales manager strategically identifies and coordinates all catering sales efforts of both corporate and social clientele. The job involves initiation and development of quality leads to ensure revenue growth and repeat guests.

The primary responsibility of a catering sales manager is to develop existing business and solicit new catering business through catering lead generation and qualification. The sales manager solicits new catering customers through traditional and non-traditional sales techniques, all while maintaining positive relationships with our repeat guests.

Other important duties include booking, selling, planning and coordinating all corporate and social (non wedding) events while assuring the highest level of customer service reflective of a five star Resort. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high. The individual will conduct catering sales presentations, in person and over the phone sales calls also falls under the purview of a catering sales manager job.

• The ability to actively solicit and book all types of catering business from various sources of leads;
• The ability to develop creative and attractive menu presentations for potential clients.
• The ability to respond to all telephone and walk in inquiries regarding catering space.
• The ability to maintain an active trace/follow-up system on all personal sales calls.
• The ability to coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
• The ability to conduct tours with meeting planners and potential clients.
• The ability to negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
• The ability to comfortably entertain appropriate clients.
• The ability to finalize all bookings maximizing all revenue potential by upselling in all revenue producing areas.
• The ability to keep Director of F&B and Oak Creek F&B Manager fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• The ability to coordinate with other departments to ensure quality of guest satisfaction.
• Understands food and beverage forecasting and attrition and can produce reports / results
• The ability to attend and participate in all required meetings.
• The ability to prepare a monthly booking. Pace and lost business report.
• The ability to achieve yearly personal sales booking goals.
• The ability to be fully versed in all banquet space, facilities and capabilities of competitive market.
• The ability to review all function space with the Banquet Manager and Head House attendant in regards to any requirements for a group or function.
• The ability to review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content as well as spelling.
• The ability to provide input on the marketing plan and budget.
• The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.
• The ability to respond properly in any hotel emergency or safety situation.
• The ability to perform other tasks or projects as assigned by hotel management and staff.
• Ability to Identify and successfully close cold calls to definite bookings
• Maintain a professional demeanor at all times to everyone
• Achieve weekly prospecting and solicitation goals.
• Has a basic knowledge of Food and Beverage basics with menu pairing
• Ability to learn different software applications , Delphi, Micros
• Embody mission, vision and values daily
• Responds to incoming catering opportunities and proposals with-in 24 hours
• Respond promptly to internet inquiries and has knowledge of social media sites

Minimum Qualifications / Other Expectations:

• Excellent reading, writing and oral proficiency in the English language.
• 2 - 3 years previous catering sales.
• Strong selling and interpersonal skills.
• Cold Calling skills.
• Knowledge of Golf Catering Sales and Operation preferred

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.