MGH Unit Coordinator | Orthopedics unit

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Tuition reimbursement

Shift differential

Generous PTO

MBTA pass

Childcare resources

Retirement plan

Employee perks

Fitness center membership

Job summary

Mass General Brigham in Boston seeks a Unit Coordinator to provide administrative support to unit-based and hospital-wide staff, acting as a liaison between patients, visitors and clinicians. You will organize priorities, protect patient information, and coordinate day-to-day patient flow with nursing.

The role requires evening availability and rotating weekend coverage. The position offers paid day shift training, comprehensive benefits, and opportunities for professional growth within a

Qualifications

• High School Diploma or Equivalent required; Associate's Degree preferred.
• Certified Health Unit Coordinator (NAHUC) preferred.
• Administrative support experience 1-2 years required.

Responsibilities

• Performs clerical duties to assist general administration of floor or unit.
• Greets patients and visitors in a professional manner.
• Manages information at central nursing station and unit.
• Schedules consultations, tests, procedures, and patient transport.
• Enters admissions, discharges, and transfers into EMR accurately.
• Coordinates with ancillary departments for equipment and supplies.
• May assist manager with payroll duties or scheduling of staff.

Skills

Strong verbal & written communication

Strong interpersonal

MS Office

Office procedures

Time management

Proofreading

Phone system

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Tools

Microsoft Office

Job description

Job Summary

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Schedule: Evenings shift (12pm-8pm) (3x) shifts per week. Mandatory shift every other weekend. Scheduled holiday schedule. White 6 is seeking a medical professional to works as a Unit Coordinator, with evening availability, and to provide rotating coverage on weekends and scheduled holidays. White 6 is a 30-bed unit with the clinical specialty being Orthopaedics and Oral Maxillofacial/Medical. The population of patients includes elective total joint replacement, trauma, and orthopedic oncology. Fast paced, exciting environment. Ideal applicants with weekday and weekend availability, at the shift times posted will be strongly considered for an interview. The position does require fully paid day shift training, before start.

What do we have to Offer*?

• Weekly pay Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off.
• Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center

Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No

Essential Functions

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enter into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
• Duties may vary by department.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No

Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Evening (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.