Metering Field Engineer & Technical Troubleshooter

Metergy Solutions Inc.; New York (NY); Presencial; USD 70 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Excellent health coverage

401K with company match

Paid time off

Flexible Spending Account

Summer hours

Regular social events

Resumo da oferta

Metergy Solutions, LLC. is seeking a Meter Specialist (Field Services Engineering) to join our Field Service Engineering team.

You will investigate complex technical issues, perform root cause analysis, and develop field procedures and training. You’ll collaborate with Field Service, Project Management, Customer Support, Product Development and Operations to improve products, processes and the customer experience.

Qualificações

• Bachelors in Electrical or Mechanical Engineering or related field.
• Strong troubleshooting, analytical and problem-solving skills.
• Experience creating and reviewing technical drawings and documentation.
• Proficient in Microsoft Office and AutoCAD; able to read electrical/mechanical drawings.

Responsabilidades

• Serve as a technical resource for field service, project management and customer support.
• Investigate complex issues, perform root cause analysis, implement corrective actions.
• Provide technical training for field technicians and internal stakeholders.
• Develop and maintain technical documentation, SOPs and troubleshooting guides.
• Manage and prioritize technical support requests through ticketing system.
• Evaluate new products/technologies for continuous improvement.
• Analyze drawings to support metering system design principles across properties.
• Develop installation documentation and schematics using AutoCAD.
• Analyze metering data to identify trends and guide decisions.
• Provide expertise on AMR equipment to improve operations.
• Identify opportunities for continuous improvement.

Conhecimentos

Troubleshooting

Analytical thinking

Communication skills

Project management

Data analysis

Organization

Formação académica

Bachelor's degree in Electrical/Mechanical Engineering

Ferramentas

AutoCAD

Microsoft Office

Descrição da oferta de emprego

Metergy Solutions, LLC. is seeking a Meter Specialist (Field Services Engineering) to join our Field Service Engineering team.

You will investigate complex technical issues, perform root cause analysis, and develop field procedures and training. You’ll collaborate with Field Service, Project Management, Customer Support, Product Development and Operations to improve products, processes and the customer experience.