Meter Reader

City of Pelham; Pelham (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Pelham is seeking a Meter Reader to efficiently read residential and commercial water meters, verify readings, and maintain accurate usage records. The role involves outdoor field work and direct customer interaction.

The position requires a high school diploma or GED, a valid Alabama driver’s license, and the ability to work in varied weather conditions while using a tablet for data entry.

Qualifications

• High school diploma or GED is required.
• Ability to read and understand basic instructions and forms.
• Basic computer/tablet skills to record data accurately.

Responsibilities

• Read water meters on assigned routes; record volume used.
• Inspect meters and connections for defects or unauthorized usage.
• Identify irregularities and document reasons for fluctuations.
• Verify readings and update records; report issues to servicing department.
• Turn water service on or off as needed for occupancy or nonpayment.

Skills

Problem Solving

Customer Service

Team Work

Leadership

Ethics

Organizational Support

Accountability

Professionalism

Quality

Education

High school diploma or GED

Tools

iPad/Tablet

Database software

Job description

Description

Reads water consumption meters and records volume used by residential and commercial customers.

Duties

• Walks or drives truck over established route and takes readings of meter dials.
• Inspects meters and connections for defects, damage, and unauthorized connections.
• Identifies irregularities on forms for necessary action by servicing department.
• Verifies readings to locate abnormal consumption and records reasons for fluctuations.
• Turns service off for nonpayment of charges in vacant premises, or turns on service for new occupants.
• Establishes and maintains effective work relationships with others.

Competencies

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;
• Team Work - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit;
• Leadership - Inspires respect and trust;
• Ethics - Works with integrity and ethically; Upholds organizational values;
• Organizational Support - Follows policies and procedures;
• Accountability - Takes responsibility for own actions;
• Professionalism - Treats others with respect and consideration regardless of their status or position;
• Quality - Looks for ways to improve and promote quality.

Education / Experience

High school diploma or general education degree (GED).

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Computer Skills

Ability to use iPad or Tablet, and database software.

Certificates and Licenses

Valid Alabama Driver's License

Supervisory Responsibilities

This job has no supervisory responsibilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit; climb or balance and smell.

Equal Opportunity

The City of Pelham, Alabama, does not discriminate on the basis of race, sex (including pregnancy), color, age, national origin, disability, or any other protected status. We base our hiring decisions on a variety of factors, including skills and ability to perform the job, prior employment experience, employment references as to character and willingness to work, willingness to accept the offered salary and personal interviews. The City of Pelham, Alabama, is an equal-opportunity employer.

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our benefits page.