Field Service Technician

City of Alabaster, AL; Alabaster (AL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Blue Cross Blue Shield

Retirement plan

Paid holidays

Paid vacation

On-call allowance

Job summary

City of Alabaster in Alabama is seeking a Field Services Technician to install, maintain, and repair water mains and service lines, tap mains, and repair fire hydrants. You will work under a Crew Leader or Supervisor and interact with customers to resolve service issues.

Requires a high school diploma, English proficiency, a valid driver's license, and the ability to respond within 30 minutes for after hours calls.

Qualifications

• High school diploma or equivalent.
• Ability to speak, read, and write English.
• Valid driver's license with an acceptable driving record.
• Must be able to serve on-call and be available for after-hours callouts.
• Must be able to respond within 30 minutes of the main office in Alabaster, Alabama.
• CDL preferred.
• ADEM Grade I or II Certification preferred.

Responsibilities

• Install, maintain, and repair water mains and service lines.
• Tap water mains; install service lines.
• Repair or replace broken water mains and service lines.
• Install and repair fire hydrants; flush the water system.
• Interact with customers to assist with maintaining water service and resolving complaints.

Skills

English proficiency

On-call readiness

Customer service

Education

High School Diploma or equivalent

CDL preferred

ADEM Grade I/II Certification preferred

Job description

City of Alabaster

MAKING A DIFFERENCE IN THE COMMUNITY WE SERVE!

Field Services Technician

Salary Grade

Classified / Grade 14

$20.42 - $28.27 per hour

Employment Status

Full-time Regular / Non-exempt

GENERAL DESCRIPTION

This work involves the installation, maintenance, and repair of water mains and service lines. Work includes installing, repairing, or replacing broken water mains and service lines; tapping water mains; boring under concrete and asphalt surfaces to install service lines; cutting and removing asphalt and concrete; restoring work sites; installing and repairing fire hydrants; and flushing the water system. The position also involves contact with customers to assist with maintaining water service and resolving complaints. Assignments are received orally from a Crew Leader or Supervisor, and work is reviewed in progress and upon completion.

MINIMUM QUALIFICATIONS

High school diploma or equivalent required. Ability to speak, read, and write English. Valid driver's license with an acceptable driving record required. Must be able to serve on-call and be available for after-hours callouts. Must be able to respond within 30 minutes of the main office in Alabaster, Alabama. Commercial Driver License (CDL) preferred. ADEM Grade I or II Certification preferred.

PHYSICAL REQUIREMENTS

Physical Activities

Frequent sitting, using hands, talking, and hearing; occasional standing, walking, reaching with hands and arms, stooping, and kneeling. Ability to walk, stand, bend, kneel, and stoop for prolonged periods.

Lifting

Up to 50 pounds.

Vision

Ability to read information in print and electronically.

• Consistent merit step increases and COLA adjustments as approved by City Council
• Blue Cross Blue Shield insurance with the City paying 90% of employee premium costs
• Retirement insurance paid up to 75% by the City based on years of service
• State pension plan with Tier 1 benefits available to Tier 2 employees at retirement
• Out-of-Zone waiver for Alabaster City Schools for dependents
• Life and AD&D insurance provided at no cost to employees
• Optional voluntary benefits
• 13 paid holidays annually
• Paid vacation and sick leave
• Supportive leadership and collaborative team environment

The City of Alabaster Water department is an Equal Opportunity Employer