Metals Outside Account Manager for Growth & Relationships

Ryerson Canada; Norcross (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ryerson is seeking an Outside Account Manager to maintain and expand transactional business with current and past customers in the designated marketplace. You will leverage relationship management and business development skills to deliver exceptional service and drive growth within the metals industry.

The role focuses on building partnerships, collaborating with internal teams, and providing market insights to guide pricing, programs, and customer strategies.

Qualifications

• Bachelor’s degree preferred in marketing, business, or related field.
• 3–5 years of sales experience in metals service center or similar industrial sales.
• Proficiency with MS Office; SAP and Salesforce.com highly desired.

Responsibilities

• Build strong relationships with contacts at all levels, especially purchasing decision makers.
• Collaborate with inside sales, credit center, inventory managers, and other departments.
• Monitor competitive environment and provide market intelligence to shape strategies.
• Increase revenue by selling value‑added services and growing profitable transactions.
• Manage customer accounts, including margin analysis and information on market conditions.
• Develop and implement sales programs while promoting E‑Commerce capabilities.

Skills

Relationship management

Business development

Customer service

Negotiation

Team collaboration

Education

Bachelor’s degree preferred

Tools

MS Office

SAP

Salesforce.com

Job description

Ryerson is seeking an Outside Account Manager to maintain and expand transactional business with current and past customers in the designated marketplace. You will leverage relationship management and business development skills to deliver exceptional service and drive growth within the metals industry.

The role focuses on building partnerships, collaborating with internal teams, and providing market insights to guide pricing, programs, and customer strategies.