Metal Accounts Specialist - Growth & Client Success

Ryerson; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Ryerson is seeking an Account Representative to deliver excellent customer support, drive revenue growth, and identify opportunities to enhance customer satisfaction. You will manage orders, build relationships, and collaborate across departments to implement account development plans.

The role emphasizes responsiveness, accuracy, and effective communication with both internal teams and external customers in a fast-paced metals industry environment.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the Metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal-oriented, driven with a passion to excel.

Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Sales experience

Communication

Goal-oriented

Positive attitude

Education

Bachelor’s degree preferred in business, sales and marketing, economics, or related fields

Tools

Microsoft Office

Outlook

Excel

Word

SAP

Job description

Ryerson is seeking an Account Representative to deliver excellent customer support, drive revenue growth, and identify opportunities to enhance customer satisfaction. You will manage orders, build relationships, and collaborate across departments to implement account development plans.

The role emphasizes responsiveness, accuracy, and effective communication with both internal teams and external customers in a fast-paced metals industry environment.