MES Support And Implementation Engineer

Veriipro; Rocky Mount (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Veriipro is seeking an experienced MES Support and Implementation Engineer in the United States to maintain and enhance MES applications with a focus on SQL and Dassault Apriso (2017/2019). The role involves providing L2/L3 support, implementing plant-specific MES features, and collaborating with BI, ERP, CBS IT, and MQ teams.

The ideal candidate will have strong SQL skills, hands-on MES experience, and knowledge of manufacturing domain processes.

Qualifications

• Strong proficiency in SQL.
• Hands-on experience in Manufacturing Execution Systems (MES).
• Experience in Dassault Apriso (2017/2019) development and support.
• Good understanding of manufacturing domain processes (production, quality, inventory, etc.).
• Experience in application support and incident management.

Responsibilities

• Provide L2/L3 support for existing MES applications by analyzing, prioritizing, and resolving tickets and production issues.
• Design, develop, and implement plant-specific MES functionalities using Dassault Apriso 2019.
• Support testing and validation of enhancements, bug fixes, and hot patches in Simulation and Integration environments.
• Raise PRs and CRs when issue resolution requires code or configuration changes.
• Collaborate with cross-functional teams including BI, ERP, CBS IT, and MQ teams to resolve integration-related or cross-system issues.
• Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
• Ensure timely resolution of user-reported incidents and provide effective end-user support.
• Contribute to continuous process improvement initiatives to enhance system stability, performance, and user experience.

Skills

SQL

MES

Apriso

Tools

Dassault Apriso

Job description

Job Summary

We are seeking an experienced MES Support and Implementation Engineer with strong expertise in SQL, manufacturing domain processes, and Dassault Apriso MES (2017/2019). The role involves supporting, maintaining, and enhancing Manufacturing Execution System (MES) applications, ensuring smooth plant operations, and delivering plant-specific MES solutions.

Roles & Responsibilities

• Provide L2/L3 support for existing MES applications by analyzing, prioritizing, and resolving support tickets and production issues.
• Design, develop, and implement plant-specific MES functionalities using Dassault Apriso 2019.
• Support testing and validation of enhancements, bug fixes, and hot patches in Simulation and Integration environments.
• Raise Problem Records (PRs) and Change Requests (CRs) when issue resolution requires code or configuration changes.
• Collaborate with cross-functional teams including BI, ERP, CBS IT, and MQ teams to resolve integration-related or cross-system issues.
• Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
• Ensure timely resolution of user-reported incidents and provide effective end-user support.
• Contribute to continuous process improvement initiatives to enhance system stability, performance, and user experience.

Required Technical / Functional Skills

• Strong proficiency in SQL
• Hands-on experience in Manufacturing Execution Systems (MES)
• Experience in Dassault Apriso (2017/2019) development and support
• Good understanding of manufacturing domain processes (production, quality, inventory, etc.)
• Experience in application support and incident management